Amy Keeton
Muscle Shoals,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Marine Corps League Associate - Event Planner
Cpl. Matthew D. Conley Detachment 1477
08.2022 - Current
- Oversaw event registration process by collecting and tracking attendee information.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Conferred with event staff at event site to coordinate details.
- Created detailed timelines and budgets for events to meet all deadlines.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
- Coordinated schedules and timelines for events.
Sales Representative
Renovation Brands
02.2018 - Current
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries about products, policies, or shipping methods. via phone, email and chat.
- Partners with Account Representatives within multiple departments to ensure customer satisfaction before, during and after the sale.
- Monitored trends in online retail to identify new opportunities for growth.
- Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
- Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
Store Manager
American Eagle Outfitters, Inc
04.2000 - 02.2018
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Created employee schedules to align coverage with forecasted demands
- Coached and developed sales associates on product knowledge and the customer experience through positive feedback, touch-bases and recognition.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets, contributing to a more profitable bottom line.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Assistant Manager
Wendys Restaurant
07.1997 - 04.2000
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Paid attention to detail while completing assignments.
Shift Lead
Shop Easy Convenience Store
05.1993 - 07.1997
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Muscle Shoals High School
Muscle Shoals, AL1995
Skills
- Customer Assistance
- Strategic Planning
- Store Organization
- Product Knowledge
- Inventory Management
- Great Communication Skills
- Time Management
- Multitasking
- Problem Solving
Timeline
Marine Corps League Associate - Event Planner
Cpl. Matthew D. Conley Detachment 1477
08.2022 - Current
Sales Representative
Renovation Brands
02.2018 - Current
Store Manager
American Eagle Outfitters, Inc
04.2000 - 02.2018
Assistant Manager
Wendys Restaurant
07.1997 - 04.2000
Shift Lead
Shop Easy Convenience Store
05.1993 - 07.1997
Muscle Shoals High School
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