Amy Kellogg
Ely,MN
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Volunteer
Northern Lights Clubhouse
09.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Office Administrator
Ely Auto Services
11.1996 - Current
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Interim Employee
Vermilion Community College
12.2007 - 05.2009
- Assisted with various continuing education projects
- Assisted with two grant funded projects
- Performed basic secretarial duties
- Assisted with PowerPoint class presentations
- Assisted in Bookstore with settling up book rentals, sales, inventory control and operating the cash register
- Hired on as a temporary fill-in on an "as needed" basis
Education
Bachelor of Science - Social Work
The College of St. Scholastica
Duluth, MNAssociate of Applied Science - Addiction Studies
Minnesota North - Mesabi
Virginia, MN05.2024
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Hooksett, NH05.2021
Skills
- Verbal and Written Communication
- Project Oversight
- Client Relations Strength
- Clerical Support
- MS Office
- Phone Inquiries
- Telephone Etiquette
- Administrative Support
- Attention to Detail
- Adaptability and Dependability
- Recordkeeping and Confidentiality
- Producing Communications
- Taking Messages
- Deadline Adherence
- Records Preparation
- Operations Support
- Document Management
- Team Collaboration
Certification
- Adolescent Substance Use, Summer of 2021
- Racial, Cultural and Ethical Dilemmas, Summer of 2021
Timeline
Volunteer
Northern Lights Clubhouse
09.2022 - Current
Interim Employee
Vermilion Community College
12.2007 - 05.2009
Office Administrator
Ely Auto Services
11.1996 - Current
Bachelor of Science - Social Work
The College of St. Scholastica
Associate of Applied Science - Addiction Studies
Minnesota North - Mesabi
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University