AMY KELLY
SHIRLEY,Female
Summary
Accomplished Office Manager with a proven track record at First Building Services, enhancing team productivity by 30% through effective delegation and workflow oversight. Expert in office administration and customer service, I excel in maintaining confidentiality and fostering a collaborative environment. Skilled in payroll processing and organizational tasks, I thrive in fast-paced settings, driving results and innovation.
Overview
31
31
years of professional experience
Work History
Office Manager
First Building Services
10.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assistant Director
KinderCare Learning Centers
08.1999 - 09.2004
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
Lead Teacher
Wonders of Wisdom
09.1993 - 07.1999
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Maintained confidentiality of children, family information and staff.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Participated in ongoing professional development workshops focused on the latest research in early childhood education.
- Maintained accurate records of each infant''s daily activities, meals, diaper changes, and other pertinent information for parent communication.
Education
High School Diploma -
Sachem North High School
Ronkonkoma, NY06.1993
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Scheduling and calendar management
- Payroll Processing
Timeline
Office Manager
First Building Services
10.2019 - Current
Assistant Director
KinderCare Learning Centers
08.1999 - 09.2004
Lead Teacher
Wonders of Wisdom
09.1993 - 07.1999
High School Diploma -
Sachem North High School