Amy Kennedy
Sulphur,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Purchasing Agent
Stine Lumber
Sulphur, LA
09.2014 - 05.2023
- Prepared periodic reports detailing purchase activity as requested by management.
- Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.
- Developed and implemented purchasing policies and procedures.
- Collaborated with other departments to ensure materials were purchased in a timely manner.
- Identified opportunities for improvement in existing processes related to purchasing activities.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Monitored inventory levels of critical items to minimize stock outs while keeping costs low.
- Updated and maintained purchasing records and reports.
- Prepared purchase orders and sent to distributors and suppliers.
Receptionist
Stine Lumber
Sulphur, LA
10.2011 - 09.2014
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Document Control Clerk
Recon Management Services
Sulphur, LA
03.2007 - 08.2008
- Ensured that controlled copies of approved documents are distributed to appropriate personnel.
- Scanned incoming documents into electronic format for storage in the document control system.
- Destroyed obsolete and outdated records using company-mandated procedures.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Assisted end users with resolving electronic content access issues while maintaining security standards.
- Developed electronic, CD and hardcopy data books.
- Verified accuracy and integrity of supplied data against established standards.
- Administered document access and revision rights to personnel to maintain documentation integrity.
Customer Service Representative
US Unwired
Lake Charles, LA
10.1993 - 05.2006
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
Bogalusa High School
Bogalusa, LA05-1986
Skills
- Data organization
- Procurement
- Vendor Relationship Management
- Multitasking
- Self Motivation
- Attention to Detail
- Problem-Solving
- Documentation skills
Timeline
Purchasing Agent
Stine Lumber
09.2014 - 05.2023
Receptionist
Stine Lumber
10.2011 - 09.2014
Document Control Clerk
Recon Management Services
03.2007 - 08.2008
Customer Service Representative
US Unwired
10.1993 - 05.2006
High School Diploma -
Bogalusa High School
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