Amy Kennedy
Brighton
Summary
Versatile professional with a proven track record in classroom management and relationship building, notably at Edustaff and Sunrise Senior Living - Brighton Gardens. Excelled in adapting to diverse roles, from enhancing student engagement to streamlining HR operations. Recognized for fostering positive environments and achieving trusted performance, showcasing both hard and soft skills.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Edustaff
09.2019 - 10.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Move In Coordinator
Sunrise Senior Living - Brighton Gardens
03.2011 - 03.2012
- Improved communication between residents and nursing management, fostering positive relationships from the start of tenancy.
- Conducted new resident orientations to ensure each residents move-ins were smooth and successful.
- Enhanced resident satisfaction by providing personalized assistance during the move-in transition.
- Coordinated and obtained all required move-in paperwork and prepared the residents administrative file.
911 Dispatcher/Deputy Jailer
Redford Township Police Department
06.2006 - 01.2010
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Responsible for all aspects of the daily jail operations including processing, searching, and transferring prisoners.
Administrative Assistant
Sunrise Senior Living - Brighton Gardens
03.2001 - 06.2006
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with recruitment efforts, successfully filling open positions in a timely manner.
- Organized new employee orientation schedules for new hires.
Education
Bachelor of Science - Criminal Justice
Wayne State University
Detroit, MI05-2005
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
Timeline
Substitute Teacher
Edustaff
09.2019 - 10.2023
Move In Coordinator
Sunrise Senior Living - Brighton Gardens
03.2011 - 03.2012
911 Dispatcher/Deputy Jailer
Redford Township Police Department
06.2006 - 01.2010
Administrative Assistant
Sunrise Senior Living - Brighton Gardens
03.2001 - 06.2006
Bachelor of Science - Criminal Justice
Wayne State University
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