Amy Kerr
Newcastle,OK
Overview
26
26
years of professional experience
Work History
Pharmacy Technician
SSM Health St. Anthony Hospital - Oklahoma City
06.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Office Lead
Rothman Orthopedics
07.2021 - 06.2024
- Check in Patients, Insurance Verification
- Communicate with Clinical Team, Making appointments, answering phones, handling insurance and referrals
Front Desk
Advent Health Medical Group
09.2021 - 01.2022
- Front Desk Lead of Urogynaecology office
- Making appointments, answering phones, handling insurance and referrals
Senior Lead Pharmacy Technician
SSM- St. Anthony’s Hospital
05.2019 - 07.2021
- Assisted Pharmacist in day to day operations which include accurately billing patient accounts-monitoring automated dispensing equipment-ensuring concise preparation of intravenous medications
Pharmacy Oncology Specialist
Mercy Hospital
02.2019 - 05.2019
- Assumed all IV room responsibilities-prepared chemotherapy intravenous medications - maintained proper cleaning guidelines and safety procedures
Server
BTS Dessert Restaurant
05.2017 - 02.2019
- Provided perfect customer service experience in a 5-star fine dining restaurant by ensuring every guest feels welcome and important-adhered to safety regulations and guidelines-performed all billing and payment processing for all guests
Reservation Agent
Ocean Key Resort
10.2015 - 05.2017
- Worked with guests via phone, in person , and email in assisting with all travel needs while providing support and excellent customer service-utilized data entry program and Microsoft Office Suite to verify proper billing accuracy-assisted front office in clerical duties while managing guest relations
IV Sterile Compounding Specialist
Norman Regional Hospital
11.2010 - 09.2015
- Assisted Buyer in maintaining accurate inventory-monitoring automated dispensing equipment-guaranteeing concise preparation of intravenous medications
Pharmacy Oncology/IV Compounding Specialist
St Francis Hospital
04.2005 - 10.2010
- Managed pharmacy’s controlled substance vault-entered charges, credits, and customer information into system for patient medications- assisted customer needsusing positive interaction and attentiveness to detail
Kindergarten Substitute Teacher
Norman Public Schools
10.2001 - 12.2003
- Provide classroom instruction that was conductive to learning that was appropriate to the maturity of the students-communicated effectively with parents, administrators, and students while maintaining upmost professionalism-took all necessary precautions to protect students, equipment, materials, and facilities
Childcare Giver
McFarlin Methodist Church
09.1999 - 10.2001
- Assisted parents by monitoring children’s hygiene, health, behavior, and emotional concerns-provided age appropriate instruction to secure proper learning and social skills in a positive environment-supported facility by upholding a clean, safe, and nurturing environment
Education
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Skills
- Strong analytical prowess with demonstrated attention to detail
- Excellent verbal and writing proficiency in English and Medical Terminology
- Superb written, verbal, and problem-solving skills with an impeccable eye for detail
- Invaluable interpersonal expertise with the ability to work well with physicians and co-workers
- Sound computer skills (Microsoft Office, Meditech, Pyxis, Epic)
- Demonstrated leadership competence in audit/review of pharmaceutical narcotics documentation and similar projects
- Ability to read customers, use positive language, and demonstrate patience in achieving top notch customer service
- First-rate time management expertise with and emphasis on organization, planning, and prioritization
Timeline
Pharmacy Technician
SSM Health St. Anthony Hospital - Oklahoma City
06.2024 - Current
Front Desk
Advent Health Medical Group
09.2021 - 01.2022
Office Lead
Rothman Orthopedics
07.2021 - 06.2024
Senior Lead Pharmacy Technician
SSM- St. Anthony’s Hospital
05.2019 - 07.2021
Pharmacy Oncology Specialist
Mercy Hospital
02.2019 - 05.2019
Server
BTS Dessert Restaurant
05.2017 - 02.2019
Reservation Agent
Ocean Key Resort
10.2015 - 05.2017
IV Sterile Compounding Specialist
Norman Regional Hospital
11.2010 - 09.2015
Pharmacy Oncology/IV Compounding Specialist
St Francis Hospital
04.2005 - 10.2010
Kindergarten Substitute Teacher
Norman Public Schools
10.2001 - 12.2003
Childcare Giver
McFarlin Methodist Church
09.1999 - 10.2001
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