Amy King
Waukee,IA
Summary
Accomplished professional with extensive experience in clinic management and animal healthcare. Skilled in team leadership and administrative tasks. Possesses excellent communication and customer service skills to deliver quality patient and client care.
Overview
23
23
years of professional experience
Work History
Registered Veterinary Technician-Internal Medicine
Bluepearl Pet Hospital
12.2023 - Current
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Assisted with diagnostic imaging procedures such as CT scans, radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Assisted with diagnostic procedures such as endoscopy, bronchoscopy, and arthroscopy
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administered chemotherapy agents
Registered Veterinary Technician
Jordan Creek Animal Hospital
04.2001 - 12.2023
- Organizing and tabulating semi annual hospital inventory
- Monthly compliance reporting
- Categorize invoices to appropriate expense of hospital
- Accounts receivable/account payable/collection agency
- Meet with representatives from multiple vendors
- Arrange lunch and learns for staff continuing education
- Filling prescriptions under a Doctor's authorization
- Scheduling appointments, answering telephones, documenting in patient files
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Managed inventory of all medical supplies, prescription and non prescription medications, and controlled substances to maintain adequate stock levels while minimizing waste.
- Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
- Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
- Improved client satisfaction through clear communication regarding pet health status updates.
- Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
- Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
- Implemented tailored treatment plans based on individual patient needs, resulting in improved health conditions over time.
- Answered owner animal health questions and advised on best care practices.
- Performed fecal examinations, urinalysis and bloodwork.
- Educated clients on nutrition, preventive health and other animal care.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment arranging for repairs if needed
- Trained and mentored other clinic staff.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
Laboratory Support Technician
MercyOne Medical Center
09.2011 - 04.2023
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Processed patient specimens according to priority and documented results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Provided support and guidance to junior lab staff.
- Insurance and ICD-10 code entry and verification
- HIPPA/OSHA/MSDS
- Specimen identification, aliquoting, and special handling
- Data entry of patient personal information, diagnosis, and ordering laboratory tests
Education
Associate of Applied Science - Veterinary Technology
Medical Institute of Minnesota
Bloomington, MN09.1999
Minnesota Veterinary Technician Certification
06.1999
National Veterinary Technician Certification
06.1999
Iowa Veterinary Technician Certification
04.2001
Skills
- Verbal and written communication
- Team Leadership and Collaboration
- Professional and Courteous
- Good Judgment
- Time Management
- Complex Problem-Solving
- Staff Management
- Schedule Preparation
- Organizational Skills
- Excellent multi-tasking ability
- Inventory Control
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Registered Veterinary Technician-Internal Medicine
Bluepearl Pet Hospital
12.2023 - Current
Laboratory Support Technician
MercyOne Medical Center
09.2011 - 04.2023
Registered Veterinary Technician
Jordan Creek Animal Hospital
04.2001 - 12.2023
Associate of Applied Science - Veterinary Technology
Medical Institute of Minnesota
Minnesota Veterinary Technician Certification
National Veterinary Technician Certification
Iowa Veterinary Technician Certification
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