Amy KING

• Enhanced client satisfaction by providing personalized service and addressing concerns promptly.
• Supported daily salon operations by managing appointment schedules and client inquiries.
• Assisted in training new staff on salon procedures and customer service standards.
• Collaborated with team members to maintain a clean and organized work environment.
• Supported team members in providing exceptional customer service and satisfaction.

• Supervised daily salon operations to ensure high-quality customer service and satisfaction.

* Hiring and recruitment of new stylist

* Advertising and rotating weekly salon promotions

* Driving service and retail goals within the department

* Maintaining all the state board bi-laws and proper

state laws, renewals of all cosmetology

licenses.

* Multi-tasking managerial duties and a working stylist

*Received stylist awards for upselling

*Implemented all cutting techniques, styling, and completed monthly Matrix Expert Edge training program

*Trained in Dermalogica Skincare

*Followed stylist consultation and communication skills

to ensure a positive salon experience