Amy Kinsworthy
Fort Smith,AR
Summary
Hardworking and reliable. Highly organized, proactive and punctual with team-oriented. Able to multitask and work well with others. Observant, caring and hardworking with focus on promoting a professional but enjoyable work place. "What you have done is nothing compared to what you can do" -G. Cardone
Overview
6
6
years of professional experience
Work History
Retort Operator
Mars Petcare
Fort Smith, AR
10.2023 - Current
- Ensured that all areas of the retort were properly cleaned and stocked with necessary supplies.
- Conducted regular inspections of common areas to identify any maintenance needs or safety hazards.
- Trained new employees on proper procedures for operating a successful retort.
- Identified potential opportunities for growth within the retort's operations.
- Found abnormalities and escalated them to the proper area
- Very engaged with maintenance to get issues resolved for all operators
- Been working with Minh Van and Crystal Hartsfield to make sure the retort is at it's best performance and is safe for every operator
- Discussed with Crystal about getting a new system for our quality sample cart area
- Involved in a TOL team to try to pinpoint the key factors of TOL
- Keep data on every issue we have on the retorts from shuttle to HMI issues
- Ensure all the paperwork is accurate
- Keep a list of all ideas I have to improve the retort area.
- Escalated the issue with 7/8 and 9/10 retort clocks being different which causes an issue with paperwork- CVS as ordered a new clock that should line up with 9&10
- Escalated the HMI issues to controls and working with them to find the reason and the solution for the issues
- Worked with Minh to get a water hose put in the LAN area E so during sanitation that area is more operator friendly
- Worked with Minh and Crystal on trying to get a more efficient and operator friendly way of cleaning the retort LAN area C floor during sanitation
- Worked with Minh on finding solutions to cool off the retort operator stations
- Currently trying to get a higher work station like the ones on 1-6 side to help making the operators more comfortable
- Built and maintained productive relationships with other associates (communication is a key factor)
- Talked to associates about strategies to enhance performance and improve production.
- Documented daily production results accurately and completely.
- Maintained production and quality documentation.
Filler Servicer
Mars Petcare
Fort Smith, AR
02.2023 - 10.2023
- Checked and adjusted filler settings to ensure proper filling of containers.
- Maintained records of production logs, ensuring accuracy of data entry (filler board)
- Calibrated scales used for weighing filled products for accuracy.
- Cleared machine jams to reset malfunctions for production line.
- Performed daily equipment maintenance, cleaning and restocking tasks for the Filler area.
- Operated the Filler machine in accordance with safety regulations and standard operating procedures. Safety first!
- Ensured that all required documents were completed accurately and on time (bubble, M&G and weight test)
- Started working on the filler as a servicer on Feb. 2023 and on April 2023 I set the record of being the first operator running 15,000 on any filler in the plant, not just one day but 2 days in a roll. The daily shift target is 13,800. 4/22/23 -15,163 4/23/23- 15,651.
Pharmacy Technician
Medi-Quik Pharmacy
Booneville, AR
02.2020 - 02.2023
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Established and updated patient profiles, including lists of medications and insurance details.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Handled over 400 daily dispenses of prescriptions.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Answered customer questions regarding medication.
Customer Service
McDonald's
Booneville, AR
03.2019 - 02.2020
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Communicated with customers about McDonald's offerings, including policies, restrictions and refund policies.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Promoted positive and engaging environment for all.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Cashier
Cvs Family Foods
Ozark, AR
12.2017 - 06.2018
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Operated cash register, collected payments and provided accurate change.
- Monitored sales events, added new merchandise and rang up purchases.
- Wiped down counters and conveyor belt to maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
Education
High School Diploma -
Ozark High School
Ozark, AR05.2018
Associate of Science - Early Childhood Education
Arkansas Tech University
Russellville, AR08.2021
Skills
Preparing bulk medications
- Point of sale systems proficiency
- Proper labeling procedures
- Understanding
- Resolving customer issues
- Problem-solving skills
- Quality assurance and control
- Thrives off of change and improvement
- Team player
- Great communication skills
- Problem solving
- Adaptability
- Understands the emotions of others is important in any circumstance
- Great worker under stress and pressure
- Good at prioritizing
- Determined
- Goal orientated
Timeline
Retort Operator
Mars Petcare
10.2023 - Current
Filler Servicer
Mars Petcare
02.2023 - 10.2023
Pharmacy Technician
Medi-Quik Pharmacy
02.2020 - 02.2023
Customer Service
McDonald's
03.2019 - 02.2020
Cashier
Cvs Family Foods
12.2017 - 06.2018
High School Diploma -
Ozark High School
Associate of Science - Early Childhood Education
Arkansas Tech University