Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Kissell

Charleston,SC

Summary

Driven leader experienced in assisting executives in raising funds for various projects and activities. Dedicated to building long-lasting relationships with business partners. Skilled at maximizing client bases, enhancing performance, and increasing efficiency. As an Executive Director of Operations, I possess 19 years of demonstrated success with an elite portfolio of clientele, long-standing company ownership, and global network of cultivated relationships with premier industry leaders. I'm committed to cost-effective management of resources and assets, creating opportunities for business, partners, and clients, driving entrepreneurial thought and delivering world-class customer service experience. Organized simultaneous office functions and direct administrative personnel to meet needs of distribution professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Precise Office Administrator with 19 years of experience. Proficient in Quickbooks. Distinguished history of decreasing office spending while increasing functionality. Organized simultaneous office functions and direct administrative personnel to meet the needs of industry professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Organized simultaneous office functions and direct administrative personnel to meet needs of industry professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Executive Director of Operations

Callie's Charleston Biscuits
11.2006 - Current
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Support executive-level management in the development of performance goals and long-term operational plans.
  • Set strategic goals for operational efficiency.
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
  • Identify and implement areas of improvement that will maximize output and minimize costs.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Authored constructive business plans and led facility expansion projects, leading to rapid growth.
  • Managed finances, marketing and compliance for company of 200 employees.
  • Boosted profitability $12 million within 9 months through strategic planning.

Education

Master of Science - Education And Nutrition

The Citadel
Charleston
05.1998

Bachelor of Science - Education

University of South Carolina
Columbia, SC
12.1996

Skills

  • New business development
  • Administrational leadership
  • Multi-site operations
  • Corporate administration
  • Organizational leadership
  • Purchasing and planning
  • Policy/program development
  • Cost analysis and savings
  • Recruiting and hiring
  • Profit and loss accountability
  • Compensation/benefits administration
  • Employee development
  • Performance improvements
  • Supervision and training
  • P&L responsibility

Certification

Serv Safe Food Handler, Manager Certified


Timeline

Executive Director of Operations

Callie's Charleston Biscuits
11.2006 - Current

Master of Science - Education And Nutrition

The Citadel

Bachelor of Science - Education

University of South Carolina
Amy Kissell