Amy Kleynhans
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
Work History
Mechanical Engineer
Emerson
06.2018 - 11.2024
- Generated system concepts to satisfy product requirements.
- Collaborated with cross-functional teams to identify opportunities for cost reduction, achieving significant savings without compromising on quality.
- Mentored junior engineers in design principles and best practices, fostering a culture of knowledge-sharing and continuous learning among team members.
NCAA Athlete
Colorado School of Mines
08.2014 - 05.2018
- Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
- Trained extensively [25] hours per week for upcoming competitions to perform at top-level.
Sales Associate
TJ Maxx, TJX Companies
05.2016 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Basketball Recruiting Camp Coordinator
Colorado School of Mines
08.2014 - 08.2018
- Led groups of participants safely through variety of camp activities.
- Facilitated communication between coaches and recruits, enhancing the recruitment process.
- Boosted player confidence by providing constructive feedback and celebrating accomplishments.
Education
Bachelor of Science - Mechanical Engineering
Colorado School of Mines
Golden, CO05.2018
Certificate - Full-Stack Web Developement
University of Denver
Denver, CO10.2023
Skills
- Problem-solving
- Creativity
- Teamwork
- Time management
- Adaptability
- Communication Skills
- Microsoft Excel
Timeline
Mechanical Engineer
Emerson
06.2018 - 11.2024
Sales Associate
TJ Maxx, TJX Companies
05.2016 - 08.2018
NCAA Athlete
Colorado School of Mines
08.2014 - 05.2018
Basketball Recruiting Camp Coordinator
Colorado School of Mines
08.2014 - 08.2018
Bachelor of Science - Mechanical Engineering
Colorado School of Mines
Certificate - Full-Stack Web Developement
University of Denver
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