Amy Klingspon
Fort McMurray,AB
Summary
Professional and knowledgeable in administrative roles and customer service roles. Highly efficient and accurate with strong planning, problem-solving and communication skills. Possessing a strong understanding of teamwork, time management, MS Office and computer skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
KSB GIW Inc.
Fort McMurray
09.2022 - Current
- Assist Service Team with quoting, monitoring lead times and processing shipping orders of certain KSB GIW Inc, products.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted coworkers and staff members with special tasks on daily basis.
Property Manager
On-Site Solutions Inc.
Fort McMurray
09.2019 - 09.2022
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Receptionist
Twisted Banana Hair Studios
Sherwood Park
10.2018 - 06.2019
- Corresponded with clients through email, telephone or postal mail.
- Organized and scheduled appointments for team of 8 hairstylist professionals, effectively accommodating hectic agendas.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Coordinated office inventory by restocking supplies.
- Handled cash and till floats.
- Had the responsibility to open and close the salon prior to working hours.
Project Support
Government Of Alberta
Fort McMurray
05.2018 - 08.2018
- Assisted the Senior Northern Development Officer with their portfolio and projects including taking meeting minutes, creating and updating contact lists, developing a hosting form, re-design brochures, implement updates to strategic documents and other administrative duties.
- Helped organize a high profile event for Northern Leaders by booking hotel rooms, research transportation and catering options, created a budget spreadsheet for executive review and developed an EventBrite page for ease of participants.
- Built a Labour Relations SharePoint site for to file, view and update documents, learning resources and best-practices for the Human Resources department.
Human Resources Administrative Assistant
Government Of Alberta
Edmonton
05.2017 - 05.2018
- Assist in orientation and recruitment by uploading job descriptions, scheduling interviews, creating interview packages, providing reference, academic and criminal record checks.
- Shadowed multiple interviews.
- Maintained high levels of confidentiality while creating files, reports and records.
- Ensured the successful completion of special projects to exceed the goals of both the Human Resources department and the overall organization.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Managed electronic records database and handled all file requests.
- Completed data entry, tracked resumes and maintained the applicant tracking system.
- Assisted senior administrative professionals with daily work tasks.
- Managed reception activities, including greeting visitors, answering phones and maintaining the front desk in an organized manner.
- Compiled and analyzed data using spreadsheets or other database software such as Microsoft Excel and SharePoint.
- Obtained signatures for financial documents and internal and external invoices.
- Prepared documents in Word and Excel.
Receptionist
Sherwood Park Hyundai
Sherwood Park
12.2016 - 12.2017
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Received and routed business correspondence to correct staff member.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Corresponded with customers through email, telephone or postal mail.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Kept reception area clean and neat to give visitors a positive impression of the company.
Education
Bachelor of Management - Bachelor Of Management In Human Resources
Concordia University of Edmonton
Edmonton, AB05.2019
Skills
- Verbal and written communication
- Customer service
- MS Office proficiency
- Personable and outgoing
- Punctual
- Administrative support
- Multi-line telephone systems
- Multitasking strengths
- Time management
- Teamwork and collaboration
- Scheduling
- Professional demeanor
- Organization skills
- Data entry
- Telephone skills
Timeline
Administrative Assistant
KSB GIW Inc.
09.2022 - Current
Property Manager
On-Site Solutions Inc.
09.2019 - 09.2022
Receptionist
Twisted Banana Hair Studios
10.2018 - 06.2019
Project Support
Government Of Alberta
05.2018 - 08.2018
Human Resources Administrative Assistant
Government Of Alberta
05.2017 - 05.2018
Receptionist
Sherwood Park Hyundai
12.2016 - 12.2017
Bachelor of Management - Bachelor Of Management In Human Resources
Concordia University of Edmonton