Amy K Oberlee
Waterford,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with Accounts Payable, Accounts Receivable, Sales and Business Administration and looking forward to my next career opportunity.
Overview
14
14
years of professional experience
Work History
Accounts Payable Representative
SiteOne Landscaping
10.2021 - 02.2025
- Improved vendor relations through timely payments and effective communication.
- Collaborated cross-functionally with other departments to streamline workflows that impacted the accounts payable process.
- Provided excellent customer service to both internal departments and external vendors, addressing inquiries promptly and professionally.
- Regularly reviewed outstanding payables report, enabling prompt action on overdue obligations.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Managed and responded to correspondence and inquiries from customers and vendors.
Sales/Billing Administrator
NuArx Inc
04.2016 - 06.2020
- Process remittance advice paperwork
- Process address change, corrections, billing change requests, Etc in SAP
- General customer service: follow-ups to customers contacting the accounting department with questions about their invoices and services
- Working with customers to process credit card payments or set up auto pay
- Calling customers with past due balances and securing payment
- Compare the contract to what was entered in Salesforce and verify orders submitted for accuracy and enter into SAP
- Enter new customer data into SAP/ Correct existing customer data
- Assist with posting daily payments as needed
Site Manager
Caravan FM – Mopar
04.2015 - 01.2016
- Plan and maintain employee work schedules
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
- Inspect work performed to ensure that it meets specifications and established standards
- Confer with UAW staff to resolve performance issues and to discuss company policies
- Establish and implement operational standards and procedures
- Maintain records of work hours, budgets, payroll, and other vital information
- Inventory stock to ensure that supplies and equipment are available as required
- Recommend changes using WCM/WCL tools to improve service and increase efficiency providing cost savings to the customer
- Evaluate employee performance and recommend personnel actions such as further training, discipline, transfer, or dismissal
- Maintain site overall budget tracking hourly, supply, and equipment costs
Business Services Administrator
GTECH Services – FCA Group /Chrysler
12.2013 - 04.2015
- Direct and coordinate the supportive services of onsite suppliers for CTC facilities: get quotes for work, purchase orders approved, and ensure work is performed to standards before completing payment of invoices and goods receipts via SAP
- Work with suppliers to determine the needs of the sites and appropriate cleaning frequencies within allotted yearly budget
- Gather data and present needs for increased budget to senior management when necessary
- Search for savings using cost analysis tools and WCM root cause problem solving techniques
- Track department budget and accrue monthly cost for open purchase orders using PentaSAP
- Use Microsoft Excel spread sheets to track costs, budgets, and any other data requested
Quality Manager/Work Load Leveler
Caravan FM – Chrysler
04.2013 - 12.2013
- Manage TechniClean Database and use program to input building inventory and maintain balanced work assignments and schedules
- Create and maintain employee job assignment and crew books with instructions and accurate maps
- Report out data and quality statistics when requested by management or the customer
- Support customer, management, and floor supervisors as required
- Use WCM tools and lead team to analyze data, determine root causes of problems, as well as to develop proactive solutions and long term improvements
Supervisor
Caravan FM – Chrysler
10.2010 - 04.2013
- Be the first line of contact with tenants in area, resolving any needs or concerns and fulfilling requests put through WMS (Work Management System)
- Evaluate, record, and resolve the cleanliness levels throughout the site using SA Audit program and appropriate corrective actions
- Record and track employee attendance, vacation, and FMLA
- Serve out disciplines to UAW employees as necessary
- Confer with staff to resolve performance and personnel issues and to discuss policies
- Coordinate and oversee clean-up during special events and projects
- Make suggestions for process improvements and assist in the execution of those changes
- Develop and lead WCM (World Class Manufacturing) Pillar teams
Education
Associate Degree - Accounting
Oakland Community Schools
Auburn Hills, MI12.2017
High School Diploma -
Lapeer West High School
Lapeer, MI05.2003
Skills
- Confidentiality
- Problem resolution
- Teamwork
- Organization skills
- Customer service
- Attention to detail
- Reliability
- Account reconciliation
Additional
- Instructor/Demonstrator for CPP Living History Village at Kensington Metro Park; Volunteer since 2013
- Various leadership positions within the Boy Scouts of America; Volunteer since 2018
- Living history interpreter with American Revolution regiment; Volunteer since 2021
- Girl Scouts of America leader; volunteer since 2024
Timeline
Accounts Payable Representative
SiteOne Landscaping
10.2021 - 02.2025
Sales/Billing Administrator
NuArx Inc
04.2016 - 06.2020
Site Manager
Caravan FM – Mopar
04.2015 - 01.2016
Business Services Administrator
GTECH Services – FCA Group /Chrysler
12.2013 - 04.2015
Quality Manager/Work Load Leveler
Caravan FM – Chrysler
04.2013 - 12.2013
Supervisor
Caravan FM – Chrysler
10.2010 - 04.2013
High School Diploma -
Lapeer West High School
Associate Degree - Accounting
Oakland Community Schools
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