Quality Control Inspector
Thorlabs
07 2021 - 05 2024
Hi, I’m
Amy Koeppel
Quality Control Inspector
Columbia ,NJ
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Work History
Thorlabs
Quality Control Inspector
07 2021 - 05 2024
Job overview
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Improved production processes with thorough analysis and feedback, leading to more efficient operations.
Ninos Pizzaria
Waitress
08 2019 - 12 2021
Job overview
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
ShopRite
Deli Clerk
06 2020 - 11 2021
Job overview
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at counter to fulfill requests and answer questions.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Education
Easton Area High School
Highschool Diploma from GED
01.2010
University Overview
- Continuing education in Technical Science
Sussex County Community College
Some College from Started College And Will Complete
01.2023
University Overview
- Continuing education in Technical Science
Skills
- Food preparations
- Performance improvement
- Sales proficiency
- Interactive communication skills
- Ordering procedures
- Stocking and replenishing
- Hospitality service expertise
- Proper food handling
- Table setting knowledge
- Cash Handling
- Equipment safety
- Cleanliness and sanitation
- Inspection protocols
- Recordkeeping
- Blueprint understanding
- Blueprint reading
- Database Management
- Non-destructive testing
- Production methods
- Visual inspections
- Reporting and analysis
- Production expertise
- Product tests
- Self-Motivated
- Decision-Making
- Written Communication
- Critical Thinking
- Excellent Communication
- Attention to Detail
- Teamwork and Collaboration
- Flexible and Adaptable
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Goals by completing tasks with accuracy and efficiency.
- Achieved tasks through effectively helping with and interacting with the team.
Timeline
Waitress
Ninos Pizzaria
08 2019 - 12 2021
Deli Clerk
ShopRite
06 2020 - 11 2021
Easton Area High School
Highschool Diploma from GED
01/2010
Sussex County Community College
Some College from Started College And Will Complete