Amy Konczyk
Iowa City,IA
Summary
I am seeking the part time Front of House Services Staff Member/Stand-In House Manager position with Riverside Theatre. The position will accommodate my schedule, I am available in the evenings and on weekends, and meet my goal to be part of the vibrant art scene in our beautiful city.
Overview
12
12
years of professional experience
Work History
Secondary English Teacher
Muscatine Community School District
09.2014 - Current
- Contributed to a positive school culture by participating in committee work and collaborating with other departments on school-wide initiatives.
- Developed strong rapport with students by taking an interest in their lives beyond the classroom, supporting them academically and emotionally.
- Differentiated instruction for diverse learners, providing tailored support for individual student needs and objectives.
- Collaborated with colleagues to develop interdisciplinary units, fostering critical thinking and connections between subjects.
- Maintained open lines of communication with parents through newsletters, conferences, and online platforms to keep them informed of their child''s progress.
Optician
Discerning Eye Optical
07.2013 - 09.2015
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Barista
Midnight Coffee
07.2013 - 01.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - History
University of Iowa
Iowa City, IABachelor of Arts - Secondary Education
Illinois State University
Normal, ILTimeline
Secondary English Teacher
Muscatine Community School District
09.2014 - Current
Optician
Discerning Eye Optical
07.2013 - 09.2015
Barista
Midnight Coffee
07.2013 - 01.2014
Bachelor of Arts - History
University of Iowa
Bachelor of Arts - Secondary Education
Illinois State University