Amy Kovacs

Work History

Lead Dental Assistant

Dry Creek Dental

08.2018 - 05.2020

Typed patient data into computer system using Open Dental software while following privacy laws and maintaining high-level accuracy.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Recorded patients' health histories, documented current symptoms, and referenced records from prior visits for dentist to view and evaluate.
Typed patient data into computer system using Open Dental software while following privacy laws and maintaining high-level accuracy.
Documented patient dental health information, medical history, and vital signs for future reference.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Assisted dentist by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Took dental images following strict patient protection rules, applying lead aprons.
Performed general chair-side duties for general dentistry and oral surgery.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Helped dentists restore teeth by applying permanent crowns.
Explained treatment procedures and instructed patients on home care guidelines.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted dentist with cleanings with coronal polish, flossing and fluoride application.
Assisted dentist with various procedures for patients under sedation.
Assisted dentist with sealants.
Assisted dentist with crown adjustments.
Assisted dentist with night guard adjustments.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
ITero software knowledgeable
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Maintained cleanliness of office.
Opened office daily.

Dental Assistant

Dr. Kang

11.2017 - 02.2018

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Sterilized rooms and prepped equipment and instruments for procedures daily.
Performed general chair-side duties for general dentistry and oral surgery.
Explained treatment procedures and instructed patients on home care guidelines.
Exposed, developed and mounted dental x-rays.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Documented patient dental health information, medical history, and vital signs for future reference.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Monitored patient comfort and safety during dental procedures.
Prepared and sterilized instruments and materials for use by dentist.
Scheduled and confirmed patient appointments.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, crowns, bridges, casts and impressions.
Assisted dentist with cleaning with coronal polishing, flossing and applying fluoride.
Opened and closed the office.

Sales Associate

Wal-Mart Supercenter

04.2007 - 10.2008

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Generated new sales leads to achieve and exceed monthly sales goals.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Opened, shelved and merchandised new products and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Worked to meet or exceed targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Provided exceptional services and pleasant shopping experiences to retail customers.

Summary

Overview

Work History

Lead Dental Assistant

Dental Assistant

Sales Associate

Education

Dental Assisting

GED -

Skills

Certification

Work Availability

Timeline

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