Amy Jo Krumm
New Richmond,Wisconsin
Summary
Professional with 20 years in management/administrative/healthcare service roles. Demonstrates excellent communication skills with expertise in computers and customer service. Detailed team player able to meet and exceed job responsibilities.
Health professional prepared for this role with strong focus on patient care and administrative support. Expertise in medical record management, patient scheduling, and basic clinical tasks. Known for effective teamwork and adaptability to changing environments. Reliable and results-driven with skills in communication, organization, and problem-solving.
Overview
27
27
years of professional experience
Work History
Health Services Paraprofessional
School District of New Richmond
08.2015 - Current
- Provide evaluation and intervention for students who present to the health office for treatment, medication dispensing, injury or sickness. Provide emergency care and general student health visit care while communicating with staff/teachers and parents. Assessment of student injuries and referrals made to providers. Complete accident reports, complete daily attendance and provide back up to district staff/teachers in front office. Accurate data entry for all daily visits, immunization and communication with parents/teachers/staff. CPR certified and EMT basic training.
Scheduling Manager
Park Dental, St. Croix Valley/Roberts
09.2011 - 08.2015
- Responsible for providing excellent patient service through effective scheduling and appointment management. Support the practice Doctors and clinical team to meet the business financial needs of Park Dental. Effectively manage and provide top-quality support. Manage schedules to achieve utilization goals through efficient use of appointment times.
- Conduct office duties including but not limited to management of patient charts, confirming appointments, completing and printing treatment plans and report generation.
Substitute Paraprofessional
School District of New Richmond
09.2010 - 08.2011
- Provide paraprofessional support to all areas of the New Richmond District Schools. Assist with academic support with students in classrooms and front office.
Staffing Coordinator, Medical Surgical Unit
Westfield Hospital, New Richmond
01.1998 - 09.2010
- Administration Assistant skill to nurse manager(s) on the Medical/Surgical Unit
- Prepared 6 week block schedules for 70+ nursing staff to ensure patient satisfaction and safety. Staffing decisions made for unit based on census and ill calls.
- Accurate payroll completion of all nursing department in ADP system
- Maintained education records/licensure's for all nursing and physicians per state regulations
- Handle admission and discharge of patients per physician orders/requests and charge nurse delegation.
Education
Some College (No Degree) - General
Northwood Technical College
New Richmond, WISkills
- Effective communication
- Calm and patient demeanor
- CPR and first aid
- Computer skills
- Student health and safety
Timeline
Health Services Paraprofessional
School District of New Richmond
08.2015 - Current
Scheduling Manager
Park Dental, St. Croix Valley/Roberts
09.2011 - 08.2015
Substitute Paraprofessional
School District of New Richmond
09.2010 - 08.2011
Staffing Coordinator, Medical Surgical Unit
Westfield Hospital, New Richmond
01.1998 - 09.2010
Some College (No Degree) - General
Northwood Technical College
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