AMY KRUMPEN
Lodi,WI
Summary
Strong leader, problem-solver and multi-tasker with top-notch abilities in financial and clerical areas. Always dedicated to streamlining operations to promote organizational efficiencies. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Assistant Director
Fiscal Assistance, Inc.
07.2008 - 01.2024
- Supported the Executive Director with day-to-day operations of agency
- Performed HR duties for agency employees
- Processed accounts payable/accounts receivable per contract requirements
- Primary contact for housing contract through Dane County Human Services
- Provided dual control over account reconciliation
- Processed daily deposits for Representative Payee account
- Processed daily deposits for Representative Payee account
- Administrator for Worker's Compensation Policy for household employees
- Processed CMS Billing according to respective requirements
- Enhanced organizational efficiency by streamlining processes and implementing solutions
- Coordinated implementation of customizable software for representative payee department
- Fostered positive work environment by creating open lines of communication
Personal Banking Officer
Community Business Bank
02.2001 - 07.2008
- Opened desired bank accounts for clients
- Opened desired bank accounts for clients
- Extended credit to clients on consumer basis
- Back-up to website coordinator
- Enhanced customer satisfaction by proactively addressing and resolving banking concerns.
- Developed strong relationships with customers, leading to increased loyalty and repeat business.
Education
Bachelors of Science - Business Administration, Marketing
Bemidji State University
Bemidji, MN05.1998
Associates of Arts - General Studies
Rainy River Community College
International Falls, MN11.1995
Skills
- Organizational skills
- Policy development
- Respects extreme confidentiality
- Oral and written communication
- Office Administration
- Bank Reconciliation
- Invoice Processing
- Process Improvement
- Accounts Receivable/Accounts Payable
- Claims Processing/Claims Submission
- Proficient in Microsoft Office, especially Excel
computer programs
- Windows
- Microsoft Office
- Accufund Accounting Software
- QuickBooks
- Various other programs
references
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Assistant Director
Fiscal Assistance, Inc.
07.2008 - 01.2024
Personal Banking Officer
Community Business Bank
02.2001 - 07.2008
Bachelors of Science - Business Administration, Marketing
Bemidji State University
Associates of Arts - General Studies
Rainy River Community College
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