Amy Kuo
Bradenton,FL
Summary
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with commitment to excellence and more than 20 years of experience. ·
Sixteen years of strategic sales experience in hospitality and/or business-to business sales environment. Outstanding track record of outperforming the market/objectives across multiple roles throughout the career, demonstrated strong analytical capabilities with excellent strategic planning and execution skills. Strong ability to elevate relationships to higher levels at key customers. Strong ability participate in developing and deploying strategic growth plans and execution of tactics. Well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Top-notch sales professional with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
JJ Diamond Realty Corp.
01.2023 - Current
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored key business risks and established risk management procedures.
- Over thirty years in commercial and residential real estate as an investor, broker and developer. Real estate transactions in the US including CA, TX, NV, FL, OR, HI and internationally in Taiwan and China.
Chairman/CEO
Barnabas Realty Corp.
10.2016 - 01.2023
- Led organization in setting goals and strategies.
- Contributed to values, goals and strategic vision of organization.
- Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
- Negotiated and resolved conflicts between stakeholders.
- Strategic planning to drive revenues and increase profitability in real estate investments and construction projects.
- Oversaw restructuring of financial systems, resulting in increased profitability and operational output.
- Helped record, compile, summarize and analyze data.
- Spearheaded development and implementation of corporate governance strategies, confirming compliance with regulations at all times.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored key business risks and established risk management procedures.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Owner/CEO
Universal Legacy Real Estate Investment Trust
01.2015 - 12.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Responsible for recruiting investors, making investment decisions on commercial opportunities, business opportunities, land development and entitlement projects.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Oversaw business budget planning and accounting functions,
Co-Founder
CrossPacific Real Estate Inc,
01.2013 - 12.2015
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Established foundational processes for business operations.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Identified business development challenges and customer concerns for proactive resolution.
- Consulting services and asset management for high-net-worth- Chinese clients in the US, specialized in real estate acquisitions
- Directed market expansions to propel business forward, meet changing customer needs.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Managed financial operations and investments to maximize profits and minimize costs.
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
- Established and maintained strong relationships with customers and strategic partners.
CEO/Owner/District Manager
Integrated Financial Concepts, Inc
01.2011 - 12.2013
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Hiring and training to promote team cohesiveness and streamline overall workflow.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Established and maintained strong relationships with customers and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Cultivated company-wide culture of innovation and collaboration.
Executive Vaccine Territory Manager
Merck
01.1998 - 12.2011
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Attended trade shows and industry events to promote company products and services.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Communicated product quality and market comparisons by creating sales presentations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Drove sales by developing multi-million dollar contract sales.
- Award-winning sales professional with accomplished record of success in promoting products to drive revenues, increase profitability and enhance brand awareness within the medical/healthcare arena.
Security Manager for Western Region
Merck
01.1997 - 12.1998
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Coordinated protective service operations with other emergency response agencies.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
- Liaised with corporate headquarters on compliance with manpower, travel, meeting security, replacements and operational requirements.
- Responded swiftly to security incidents and effectively resolved security issues.
Production Manager
Merck
01.1996 - 12.1997
- Vaccine Manufacturing
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Sourced materials to keep up with production goals and meet customer demands.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Delivered direct feedback to senior management regarding project visibility and status.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Coordinated with other departments to align production with customer requirements.
- Evaluated employee performance and provided feedback and training as needed.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Enforced health and safety protocols to promote safe working environment.
- Scrutinized production output and identified areas for improvement.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Senior Biochemist
Merck
02.1991 - 12.1996
- Originated, scaled and commercialized innovative ideas to build ground-breaking initiatives.
- Collaborated to deliver competitive customer-focused [Type] solutions.
- Offered expert advice and innovation to develop solutions to complex technical issues.
- Designed and conducted experiments delivering needed results for team research portfolio.
- Developed new compounds and formulas based on strict customer requirements.
- Oversaw solution mixing, distillation, drying and containment processes.
- Undertook preventive maintenance and safety inspections for smooth, uninterrupted operations.
- Designed Process Flow Diagram (PFD) and Process and Instrument Drawing (P&ID) for corporate training manuals.
- Researched and developed novel manufacturing processes to reduce production time.
- Established proper processes to meet production capacity demands.
- Developed processes based on critical needs, preset efficiency standards and cost reduction measures.
- Set up and calibrated laboratory instruments and equipment to prepare for testing purposes.
- Planned complex research projects and designed studies to improve research and experimentation.
- Filtered and screened antibodies for development of various assays.
Education
MBA - Business And Health Care Administration
Penn State University
Great Valley, PAMaster of Science - Environmental Engineering
Michigan State University
East Lansing, MIBachelor of Science - Botany, Microbiology And Computer Science
National Chung-Hsing University
Tai-Chung, TaiwanSkills
- Risk Management
- Fiscal Management
- Policy Development
- Regulatory Compliance
- Project Management
- Strategic Planning
- Staff Management
- Financial Oversight
- Business Management
- Capital Expenditures
Certification
- Licensed Real Estate Broker since 2002 to now
- FINRA Security Licensed series 6 and 63
- Life and Health License
Timeline
Chief Executive Officer
JJ Diamond Realty Corp.
01.2023 - Current
Chairman/CEO
Barnabas Realty Corp.
10.2016 - 01.2023
Owner/CEO
Universal Legacy Real Estate Investment Trust
01.2015 - 12.2016
Co-Founder
CrossPacific Real Estate Inc,
01.2013 - 12.2015
CEO/Owner/District Manager
Integrated Financial Concepts, Inc
01.2011 - 12.2013
Executive Vaccine Territory Manager
Merck
01.1998 - 12.2011
Security Manager for Western Region
Merck
01.1997 - 12.1998
Production Manager
Merck
01.1996 - 12.1997
Senior Biochemist
Merck
02.1991 - 12.1996
MBA - Business And Health Care Administration
Penn State University
Master of Science - Environmental Engineering
Michigan State University
Bachelor of Science - Botany, Microbiology And Computer Science
National Chung-Hsing University