Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Lane

Pahoa,HI

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, experienced in customer service at Food Maxx. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and compliance, consistently achieving accuracy in high-volume transactions while fostering a positive team environment.

Overview

9
9
years of professional experience

Work History

Full Time Cashier

Food Maxx
04.2004 - 12.2010
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided recommendations for merchandise.
  • Handled cash, credit, and electronic payments while ensuring compliance with company policies.
  • Collaborated with team members to manage busy periods and maintain service standards.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.

Prep Crew Member

Round Table Pizza, Inc
09.2002 - 04.2004
  • Prepared ingredients efficiently for daily menu items, ensuring consistency and quality.
  • Operated kitchen equipment safely while adhering to health and safety regulations.
  • Collaborated with team members to streamline food preparation processes and improve workflow.
  • Trained new staff on proper food handling techniques and kitchen protocols.
  • Maintained cleanliness and organization of workstations to uphold sanitation standards.
  • Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
  • Demonstrated versatility by assisting with multiple stations as needed, increasing overall productivity within the kitchen.
  • Reduced preparation times by streamlining setup of prep station at start of each shift.

Bank Teller

Tehama Bank
08.2001 - 05.2002
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
  • Assisted customers with inquiries and problem resolution, enhancing overall satisfaction and loyalty.
  • Maintained compliance with banking regulations, reducing potential risks and ensuring security protocols were followed.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Education

Los Molinos High School
Los Molinos, CA
06-2001

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Full Time Cashier

Food Maxx
04.2004 - 12.2010

Prep Crew Member

Round Table Pizza, Inc
09.2002 - 04.2004

Bank Teller

Tehama Bank
08.2001 - 05.2002

Los Molinos High School

Similar Profiles

CREATE PROFILE
Amy Lane