AMY LATTOS
West Salem,WI
Summary
Motivated professional offering over 10 years of experience in customer relations. Organized, dedicated, detail oriented, flexible and poised.
Overview
23
23
years of professional experience
Work History
Business Owner/Aesthetician
THRIVE Health Center
10.2013 - 12.2018
- Utilized industry-trending technology to ensure superior results in the aesthetics field.
- Oversaw daily operations including marketing, social media and client appreciation events.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented efficient systems for inventory management, and order processing.
- Maintained a safe work environment by enforcing strict safety protocols.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
HR Assistant
Kaplan University
01.2007 - 11.2008
- Screened and interviewed candidates at company headquarters.
- Created and maintained forms for all hires.
Associate Account Executive
Mahler Enterprises
01.1998 - 09.2000
- Conducted phone and in-person interviews for executive clientele seeking domestic help.
- Worked in a fast-paced environment.
- Extensive travel.
- Proactively managed client correspondence and recorded all tracking and communications.
Human Resource Generalist
Cornwell Staffing
01.1996 - 01.1998
- Interviewed, hired, and placed candidates in light industrial jobs.
- Managed over 10 accounts and traveled to these sites.
Education
Certification - Real Estate
CE Shop
Online08.2023
License - Aesthetician
The Salon Professional Academy - La Crosse
La Crosse, WI10.2013
Bachelor of Science - Psychology and Sociology
University of Wisconsin - La Crosse
La Crosse, WI05.1992
Skills
- Administrative
- Business Operations
- Customer Relations
- Inventory Management
- Marketing
- Phone
- Scheduling
- Client Needs Assessment
- Guest Services
- Attention to Detail
Timeline
Business Owner/Aesthetician
THRIVE Health Center
10.2013 - 12.2018
HR Assistant
Kaplan University
01.2007 - 11.2008
Associate Account Executive
Mahler Enterprises
01.1998 - 09.2000
Human Resource Generalist
Cornwell Staffing
01.1996 - 01.1998
Certification - Real Estate
CE Shop
License - Aesthetician
The Salon Professional Academy - La Crosse
Bachelor of Science - Psychology and Sociology
University of Wisconsin - La Crosse
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