Amy Lawson
Wheeling,WV
Summary
Accomplished Property Manager with a proven track record at Wheeling Housing Authority, enhancing tenant satisfaction and maintaining market-ready units. Expert in property inspections and adept at relationship building, I've successfully increased rent collection efficiency. Skilled in Microsoft Office and customer service, this approach ensures operational excellence and positive landlord-tenant relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Property Manager
Wheeling Housing Authority
07.2022 - 06.2024
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
Property Manager
The Barcus Company
09.2021 - 03.2022
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
Restaurant Manager
The Rivers Edge
06.2019 - 08.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Correctly calculated inventory and ordered appropriate supplies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Store Marketing Manager
Texas Roadhouse
01.2016 - 07.2019
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Enhanced company reputation through successful public relations initiatives and positive media coverage.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Education
No Degree - Communications
Morehead State University
Morehead, KYHigh School Diploma -
Sheldon Clark High School
Inez, KY05.2000
Skills
- Property Management Expertise
- Property tours and inspections
- Database Management
- Customer service-focused
- Valid West Virginia driver's license
- Eviction Procedures
- Marketing and Advertising
- Exceptional oral and written communication skills
- Adaptable
- Multitasking
- Microsoft Office
- Problem-solving abilities
- Client Relations
- Time Management
- Professionalism
- Relationship Building
Timeline
Property Manager
Wheeling Housing Authority
07.2022 - 06.2024
Property Manager
The Barcus Company
09.2021 - 03.2022
Restaurant Manager
The Rivers Edge
06.2019 - 08.2021
Store Marketing Manager
Texas Roadhouse
01.2016 - 07.2019
No Degree - Communications
Morehead State University
High School Diploma -
Sheldon Clark High School