Amy L. Connolly
Charlotte,NC
Summary
Seasoned Outgoing professional with over 30 years of Administrative experience ranging from C-Suite Executive support, Project Management, Customer service and Facility Operations. My diverse experience is an example of my ability to learn and grow in whatever position I am in. I have excellent interpersonal skills with the ability to exercise initiative, independent judgment and discretion.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
28
28
years of professional experience
Work History
Sr. Administrative Assistant (Contract)
LPL Financial
08.2024 - Current
- Support 4 C-Suite Product & Technology by managing their Calendar, Travel and Expenses
- Meetings and other general administrative functions
- Calendar all meetings and keep Executives up to date with any changes; provide materials
- Organize and order food/beverages for large meetings/events
- Prepare and review all documents for meetings as well as any department communications
- Serve as a go-to resource for Executive and other staff members
- Create solid working relationships with other administrative staff and others within the department
- Work professionally with Senior Executives and clients, think and work independently, be proactive, handle confidential information and work effectively and efficiently
- Other ad hoc projects as assigned
Sr. Administrative Assistant
Spectrum Enterprise
05.2019 - 03.2024
- Support VP’s of Enterprise Engineering Team by managing their Calendar, Travel and Expenses
- Provide additional support for Engineering Team of fifteen Managers and ninety+ onsite Engineers
- Regularly create/modify presentations, documents and reports for team meetings, Executive Level Reviews
- Process I9 documentation and VISA re-certification for New Hires and existing employees
- Manage seating needs for local office and across other Enterprise locations
- Provide Quarterly seating forecast to GVP for Enterprise Engineering Team
- Maintain Org Charts, Departmental Documents and Distribution Lists on SharePoint
- Onboard new FTE’s/Contractors both on-site and remote across Enterprise offices
- Organize in it’s entirety; Vendor Meetings, Holidays events, Recognition and Team Building events by reserving space, ordering catering, gifts, decorate as needed (i.e Annual Customer Service Week, Sporting Venues)
- Assisted in the development of departmental Business Continuity Plan; gathered data from business partners, compiled into presentation format
- Responsible for ordering office supplies, managing FedEx account, IT requests
- Off-boarding of separated employees/contractors; collecting company assets/equipment, catalog assets with IT
- Maintain relationships with other EA’s and Functional Partners to ensure needs are met as a team
- Provide Support to other Teams visiting to Corporate Campus for meetings that need catering, building access, conference rooms and IT needs
- Monthly reconciliation of administrative purchasing card and travel card
- Composed and Communicated employee logistical data for HR/Executive Management to establish safe office protocols
Executive Support RVP & DVP of Ad Sales
Spectrum REACH
10.2017 - 05.2019
- Manage Executive’s Calendar, Travel and Expenses
- Support additional team of 6 directors and Operations SVP with requests and deliverables
- Create Sales presentations/documents for team meetings
- Gather and report sales forecast, Quota's, YTD Sales for RVP using Salesforce and Excel
- Assist HR partner Onboard new hires
- Build Excel documents for data gathering and reporting
- Partner with Recruiting on booking travel and creating interview schedules for potential candidates
- Maintain Org Charts and Distribution Lists
- Manage Fleet Vehicle for Ad Sales Team (mileage tracking, service, tags)
- Heavy event planning - Coordinate Offsite meetings/events, to include creating agenda, scheduling speakers, room setup, hotel blocks and meals
- General Office Management for Spectrum REACH office
- Responsible for ordering office supplies, managing FedEx account, reserving Conference Rooms and booking guest travel
- Maintain relationships with other EA’s and Functional Partners to ensure needs are met as a team
- Develop Excel data base to identify Top Clients for Tickets/Events
- Monthly reconciliation of administrative purchasing card and travel card
- Manage shared drive “BOX” granting permissions, loading/updating documents, training team on how to use
Executive Assistant
UTC Aerospace Systems
03.2017 - 10.2017
- Company Overview: Commodity/Supply Chain Management
- Executive support for VP, Sr
- Director and General Manager
- Manage VP Calendar, scheduling meetings and conference calls
- Book Domestic/International Travel via Concur
- Submit and track Corporate Card Expenses
- Coordinate Internal meetings (reserve cons rooms, order meals, host guest to meetings)
- Process Domestic/International visitor access request, check security clearance
- Special Events (verify RSVP’s, schedule, travel arrangements, venue, meals, agenda)
- Support additional team of 4 directors (expenses, travel, visitor access, visitor host)
- Lead weekly team staff meeting, gather agenda items, manage Webex, track action items
- Manage Contracts process by obtaining executive approvals, gathering data for meetings, prepare agenda, auditing contracts
- Manage team SharePoint site (grant access, manage meeting materials and various documents)
- Developed process for Onboarding/OffBoarding Carrier reps/directors/VP's as well as partnered with Recruiting and HR to Onboard/Offboard employees
- Shared services - Order office supplies for floor, book confirm rooms, order lunch for meetings, Business Cards, Facilities
- Commodity/Supply Chain Management
Executive Assistant/Sales Assistant
Spectrum Enterprise – Charter Business
12.2012 - 11.2016
- Company Overview: Carrier Sales
- Executive support for Carrier Access Sales VP
- Manage Executive’s Calendar, Travel and Expenses
- Prepare Executive for Tradeshows (verify RSVP’s, schedule, travel arrangements)
- Support additional team of 4 directors and 18 Sales Reps
- Create Sales presentations for internal/external meetings
- Gather and report sales forecast, Quota's, YTD Sales for VP/Senior Management using Salesforce and Excel
- Support TWCBC associates in Ballantyne with adhoc requests
- Developed process for Onboarding/OffBoarding Carrier reps/directors/VP's as well as partnered with Recruiting and HR to Onboard/Offboard employees
- Assist Marketing partner with distributing material for Sales Mtgs, Tradeshows and events
- Manage/Setup Video Confidences, Live Meetings and Conference Calls
- Coordinate Boot Camp training, to include creating agenda, scheduling speakers, room setup, hotel blocks and meals
- Plan events for 300+ Business Class employees at Ballantyne
- General Office Management for TWCBC office in Ballantyne
- Provide Communications to TWCBC Associates in Ballantyne (events, policies and procedures, Property Mgmt announcements)
- Manage distribution lists, building FOB’s, desk/office Key’s, office supplies, FedEx account and Conference Rooms
- Review and Process Sales Contracts for approval
- Site administrator for Sharepoint, Salesforce and Customer Document portal
- Managing/create various internal documents (i.e organizational charts, presentations, excel documents)
- Setup Sharepoint site for Carrier Sales Teams
- Monthly reconciliation of purchasing card and Amex
- Carrier Sales
Executive Assistant
NASCAR
05.2011 - 09.2012
- Company Overview: Integrated Marketing Communications
- Executive support for VP, Chief Communications Officer
- Support team of 20 employees in addition to calendaring/scheduling
- Create/Implement OnBoarding/OffBoarding process for Full Time Employees
- Developed New Hire Packet which is a collaboration of various team/company information and quick tips to make the onboarding experience for the new associate seamless
- Schedule/Book travel for Chief Communications Officer and other team members as needed
- Coordinate meetings, events, off-site's, team reviews, meetings with Executive Management
- Responsible for processing credentials for NASCAR personal/business persons for each race
- Developed process and tracking materials to ensure deadlines were met
- Calendar management/Processing/approving expenses
- Managing/create various internal documents (i.e organizational charts, presentations, excel documents)
- Assist with planning of corporate events
- Back up receptionist when needed
- Staff support for Major NASCAR events
- Process departmental Invoices and IT requests
- Assist Human Resource department with coordinating applicant interviews
- Coordinate PR Room setup for Champions Week in Las Vegas
- Manage, create & track logistics of events (i.e
- Invitations) to media partners
- Process ticket request to Race Events for team, media partners and clients
- Partner with executive level assistants on deliverables/tasks they may need assistance with
- Integrated Marketing Communications
Sr. Administrative Assistant
Wells Fargo
11.2009 - 05.2011
- Company Overview: Internet Services Group (Randstad Staffing)
- Support team of 20 employees in addition to calendaring/scheduling for Senior Leader
- Create/Implement OnBoarding/OffBoarding process for FTE's, Contractors, and STAR’s Participant on development team for SharePoint site
- Schedule/Book travel for team members, to include meeting schedule with San Francisco partners
- Coordinate meetings, events, off-site's and team building exercises
- Coordination of training sessions; compiling materials, space/audio visual needs and catering
- Generate/format PowerPoint presentations for meetings and/or management
- Building/Floor Access Coordinator; requesting new access, tracking expired badges, scheduling appointments
- Provide support with department Administrative Assistants as needed
- Scheduling and setup LiveMeeting/Video Conferences
- Order/Maintain office supplies for local and remote team members
- Building Tenant Meeting representative; provide feedback/updates to team
- Fire Deputy for floor; created Emergency Evacuation Plan, assist in fire drills and safety training
- Create/Maintain conference room layout for team floors and database for pc equipment
- Process and expedite requests for department Video Conf Room email box
- Manage updates and configuration of department budget
- Approve expenses and ensure policies being followed
- Assist with formatting and Data Gathering of manager deliverables to Senior Management
- Tracked teams Accomplishments, Professional Development Plan, Resource Planning for management
- Participant on development team for new Time Tracking Tool; trained team, approved time sheets
- Coordinated of 2 relocation’s of 20 team members to Uptown office, then 10mths later to another floor
- Coordinate potential new hire’s for Manager; Vendor contact, track resume submission, schedule interviews, Manage timesheets, assign projects, run reports in Clarity Time Tracking Tool
- Internet Services Group (Randstad Staffing)
Executive Assistant/Sales Assistant
SubZero/Wolf
01.2008 - 09.2009
- Prepare Daily Sales reports, Monthly Budget Reports and Quarterly Dealer Sales reports
- Create binders and materials for training
- Create invitations and flyers for Showroom/Dealer events
- Assist Sales Personnel in the creation of presentations for Builders, Sales Meetings and Training
- Process and track Builder program registration
- Assist VP of Sales with deliverables from Corporate Office and Factory
- Order supplies and Literature for the Showroom
- Support VP of Sales and Sales Team
- Responsible for answering all incoming calls
- Assist customer/dealers with issues and provide information
- Coordinate/setup showroom meetings, training, demos & special events for associates, dealers & customers
- Responsible for scheduling/setup all division training
- Setup Travel arrangements for dealers, Sales Team and VP of Sales
- Meet and Greet high level customers and provide them with information on products and services
- Provide showroom tours to visitors/customers
- Develop new business strategy’s and/or marketing ideas
Sales Assistant
Electrical Distributors, INC
11.2006 - 11.2007
Executive Assistant/Project Coordinator
Bank of America
Charlotte, NC
06.1996 - 08.2006
Education
High School Diploma -
Harding High School
Charlotte, NC06-1992
Skills
- PowerPoint
- Word
- Excel
- Nitro Pro
- Adobe
- BOX
- Concur
- Kronos
- Visio
- Microsoft Project
- Microsoft Teams
- WexEx Teams
- Sharepoint
- Smartsheet
- Salesforce
- Spreadsheet development
- Presentation Design
- Process Optimization
- Excellent interpersonal skills
- Accounting skills
- Proficient in Microsoft Office
- Scheduling services
- Executive Support
- Meeting Support
- Presentation Development
- Reception Management
- Expense Reporting
- Information Security
- Report Development
- Process improvement initiatives
- Effective problem solving
- Professional phone etiquette
- Travel Coordination
- Human Resources Support
- Jira
Timeline
Sr. Administrative Assistant (Contract)
LPL Financial
08.2024 - Current
Sr. Administrative Assistant
Spectrum Enterprise
05.2019 - 03.2024
Executive Support RVP & DVP of Ad Sales
Spectrum REACH
10.2017 - 05.2019
Executive Assistant
UTC Aerospace Systems
03.2017 - 10.2017
Executive Assistant/Sales Assistant
Spectrum Enterprise – Charter Business
12.2012 - 11.2016
Executive Assistant
NASCAR
05.2011 - 09.2012
Sr. Administrative Assistant
Wells Fargo
11.2009 - 05.2011
Executive Assistant/Sales Assistant
SubZero/Wolf
01.2008 - 09.2009
Sales Assistant
Electrical Distributors, INC
11.2006 - 11.2007
Executive Assistant/Project Coordinator
Bank of America
06.1996 - 08.2006
High School Diploma -
Harding High School