Amy L. Cook
Ravenna,MI
Summary
Targeted roles as Quality Assurance Supervisor or Quality Technician to ensure product excellence and foster a supportive workplace culture.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Quality Technician
Continental Dairy Facilities LLC
Coopersville, MI
09.2019 - Current
- Pasteurized and raw product evaluation
- Product holds
- Certified Industry Supervisor with M.D.A.R.D (3s13, Tetra, Trio, Amph, Quad 2G, BL and Sulf)
- PCQI Certified
- NFDM compositing and analysis
- Plant Audits
- Tanker inspections
- BOL review and COA completions
Quality Assurance
Purple Cow Creamery
Holland, MI
10.2018 - 09.2019
- Final product inspection
- Aseptic bottling inspection
- HACCP and GMP compliance
- Document reviews
- Assisted in Internal Audits
- Microbiological plating and swabbing
- DI water testing
- Product hold
- Analytical monitoring and sample retests
Quality Assurance Supervisor
Berner Foods
Dakota, IL
07.2017 - 10.2018
- Scheduling
- Monitoring : Behavioral and corrective action
- HACCP and GMP compliance
- Document reviews and validations
- Internal Audits
- Performance reviews
- Investigations and troubleshooting
- Product hold and releases
- Analytical monitoring and sample retests
- Customer complaints
Quality Control Supervisor
Roskam
Kentwood, MI
03.2016 - 07.2017
- Scheduling
- Monitoring : Behavioral and performance
- Internal HACCP and GMP enforcement / compliance
- Paperwork
- Internal Audits – Customer compliance
- Allergen storage audits
- Investigations and troubleshooting
- FSMA
- SQF knowledge
- Training Employee’s
Quality Assistant/ Relief Foreman/ Quality Technician
Leprino Foods
Allendale, MI
05.2011 - 03.2016
- Master Cheese Grader
- Relief Foreman / Assistant
- SAP System / Wonder ware/ Excel/ Word
- Pasteurizer checks with M.D.A.R.D
- CCP, GMP and PPE trained
- Responsible for Inventory tracking
- Complaints
- Shipping using FedEx Daily
- Documentation review
- Creating quality alert summaries
- Documentation and over site of pest control
- Certificate of Analysis review
- Evaluation of Incoming product testing and release
- Environmental sponge testing and monitoring
- Supervision of department and plant team members
Laboratory Technician / Microbiologist
Leprino Foods
Remus, MI
12.2005 - 05.2011
- Microbiology testing of all dairy products pasteurized and non-pasteurized
- Reading of plates : SPC, Y&M, Coli, E-Coli and TPC
- Raw Milk Evaluation : Michigan Department of Agriculture Certified
- Chemical Specifications testing: Moisture, fat, FDB, PH and salt.
- Hazmat Certified : First Responder ( SPC and APR) Decontamination and First Aid
- FT120, Rosa Reader ,Centrifuge, Babcocks, Dilutions, and Aseptic Sampling
- Metal Detector charting ( CCP)
- Somatic cell testing
- Delvo testing
Posse / Reserve
Mecosta County Sheriff Department
Big Rapids, MI
06.2008 - 09.2009
- Traffic Control
- Security
- Emergency Response On Call 24/7
Teachers Aid/Custodian/Secretary Sub
Chippewa Hills School District
Remus, MI
04.2002 - 08.2003
- Janitorial
- Secretary
- Teachers Assistant
Heat Treat Operator / Prod. Inspector
Hylift Demag
Zeeland, MI
01.1999 - 02.2001
- Heat treat Operator ( set temp of 1600 degrees)
- Produced and transferred endothermic gas
- Generator Operator
- Hoist and Hi-Lo Certified
- Inspections of Automotive parts
- Tumbler Operator
- Dry Room Inspector
Head Quality Control Inspector
Thornapple Valley
Grand Rapids, MI
10.1996 - 11.1998
- Temperature Documentation
- In process and final product testing
- Head of U.S.D.A Audits
- Shutting down departments due to sanitation violations
- Head Quality Control Inspector for shipping and receiving
- Oversee the practices of the Production Department
- Temperature monitoring and documentation
Education
High School Diploma - General
Fennville, MISkills
- In-process inspection
- Testing procedures
- Quality training
- Visual inspection
- Reporting skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Dedicated work ethic
- Teamwork and collaboration
- Workplace safety
- Quality control
- Job planning
Certification
- Raw Milk Evaluation, M.D.A, MI
- Master Cheese Grader, Leprino Foods, CO
- Citizens Police Academy, Ottawa County, MI
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
Employee of the quarter, Go the Extra Mile Awards
Timeline
Quality Technician
Continental Dairy Facilities LLC
09.2019 - Current
Quality Assurance
Purple Cow Creamery
10.2018 - 09.2019
Quality Assurance Supervisor
Berner Foods
07.2017 - 10.2018
Quality Control Supervisor
Roskam
03.2016 - 07.2017
Quality Assistant/ Relief Foreman/ Quality Technician
Leprino Foods
05.2011 - 03.2016
Posse / Reserve
Mecosta County Sheriff Department
06.2008 - 09.2009
Laboratory Technician / Microbiologist
Leprino Foods
12.2005 - 05.2011
Teachers Aid/Custodian/Secretary Sub
Chippewa Hills School District
04.2002 - 08.2003
Heat Treat Operator / Prod. Inspector
Hylift Demag
01.1999 - 02.2001
Head Quality Control Inspector
Thornapple Valley
10.1996 - 11.1998