Amy L. Dryman
Timberlake,NC
Overview
27
27
years of professional experience
Work History
Sr Member Support Specialist
WeightWatchers International
01.2022 - Current
- Assist with escalated members with issues involving their accounts, billing and technical issues.
- Work with Business to Business to assist in the enrollment and verification process of their employees or insured customers.
Member Support Specialist
WeightWatchers International
01.2020 - 01.2022
- Help members with issues involving their accounts, problem solving technical issues, as well as supporting members on their wellness journey.
- Helped with Qualtrics, Global Support Pilot callbacks, Training Chat coaches, MEG linking, and willing to help out wherever needed.
Wellness Coach & Guide
WeightWatchers International
01.2009 - 01.2020
- Help members to meet their personal wellness goals.
- Work with members at the center and at work locations.
- Also manage inventory at certain locations.
Territory Manager Assistant
WeightWatchers International
01.2013 - 01.2017
- Helped the Territory Manager with various tasks, such as keeping up with forms, assigning and updating staff in the system, helping plan events.
Secretary
Bernard and Dryman Consulting Forestry, Inc.
01.2008 - Current
- Keep up with payroll, Quickbooks and other various office functions.
Business Development Officer
Vision Financial Federal Credit Union
01.2004 - 01.2008
- Meet with current member groups and sign-up new members.
- Meet with prospective member groups.
- Organize annual meetings and international credit union day.
- Order and maintain marketing items.
- Work on newsletter, rate sheets and other informational mailings.
- Work with car dealers on joint sales.
Internal Management Systems Assessor
Guilford Mills
01.2003 - 09.2004
- Audit the internal quality system.
- Address any non-conformities and make sure that they are properly fixed.
- Maintain and update work instructions.
- Held meetings to take corrective actions, and send customers the information as needed.
Marketing Manager
Guilford Mills
10.1999 - 01.2003
- Worked with outside sales staff and warehouses to make sure that they had the necessary information from the mill.
- Maintained and established new customers.
Marketing Assistant
Guilford Mills
06.1998 - 10.1999
Timeline
Sr Member Support Specialist
WeightWatchers International
01.2022 - Current
Member Support Specialist
WeightWatchers International
01.2020 - 01.2022
Territory Manager Assistant
WeightWatchers International
01.2013 - 01.2017
Wellness Coach & Guide
WeightWatchers International
01.2009 - 01.2020
Secretary
Bernard and Dryman Consulting Forestry, Inc.
01.2008 - Current
Business Development Officer
Vision Financial Federal Credit Union
01.2004 - 01.2008
Internal Management Systems Assessor
Guilford Mills
01.2003 - 09.2004
Marketing Manager
Guilford Mills
10.1999 - 01.2003
Marketing Assistant
Guilford Mills
06.1998 - 10.1999
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