Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies
Timeline
AdministrativeAssistant
Amy Ledford

Amy Ledford

Waynesville,NC

Summary

Results-driven and highly organized Virtual Executive Assistant with over 17 years of professional experience supporting C-suite executives in fast-paced and dynamic environments. Proven track record in managing calendars, scheduling meetings, and coordinating travel arrangements. Exceptional communication and problem-solving skills with a strong attention to detail. Committed to providing exceptional administrative support and achieving organizational goals. Seeking a remote position as a Virtual Executive Assistant to contribute to the success of a forward-thinking company.

Overview

17
17
years of professional experience

Work History

Virtual Assistant

BELAY (Virtual Assistant)
03.2021 - Current
  • Managed sensitive information and maintained confidentiality by implementing secure filing systems.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Took notes and dictation at meetings.
  • Updated and maintained confidential databases and records.
  • Screened personal and business calls and directed to appropriate party.
  • Delivered timely reports on projects or key performance indicators as needed to support informed decision making.
  • Enhanced communication between departments by coordinating meetings and sharing relevant information.
  • Collaborated with team members to achieve project goals, facilitating clear communication among stakeholders.
  • Streamlined executive schedules by efficiently managing appointments and prioritizing tasks.
  • Expedited resolution of issues arising from daily operational activities with prompt attention to detail.

Legal Assistant/Paralegal

Clarence H. Dickson, III
08.2018 - 05.2021
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Legal Assistant/Paralegal

The Bidwell Law Firm
01.2012 - 01.2013
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Collaborated effectively with multi-disciplinary teams to tackle complex cases, fostering a positive work environment that promoted success.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Contacted clients to schedule appointments and discuss progress of cases.

Legal Assistant/Paralegal

Law Office of Tony E. Rollman
04.2007 - 01.2012
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Prepared and managed attorney travel itineraries to optimize scheduling.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Coordinated logistics for trials or hearings successfully such as booking travel accommodations for lawyers or witnesses while adhering to budget constraints.
  • Revised and finalized letters, briefs, and memos.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Interviewed clients to obtain information relevant to cases.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Collaborated with attorneys to develop strategies for each case.
  • Generated leads to meet and exceed revenue goals by identifying new clients.
  • Conducted background investigations on defendant.

Education

High School Diploma -

Pisgah High School
Canton

Associates of Arts - Paralegal Studies

South College - Asheville
Asheville, NC

Skills

  • Issue Research
  • Meeting Scheduling
  • Time Management
  • Database Maintenance
  • Calendar Management
  • CRM Management
  • Email Management
  • Data Entry
  • Fast Learner
  • Travel Planning
  • Expense Tracking
  • Confidentiality and Data Protection

Accomplishments

  • Dean's List, South College, 12 of 12 quarters
  • Certificate in Effective Speaking, South College
  • Outstanding Work Performance, Law Office of Tony E. Rollman


References

Available on request

Hobbies

My hobbies include taking courses online in several different areas such as CLE and psychological-based studies so I can effectively communicate and stay current with today's ever-changing dynamics. In addition, I also enjoy being outside as much as possible to enjoy the beauty surrounding us in daily life. I have incorporated that enjoyment into photography. 

Timeline

Virtual Assistant

BELAY (Virtual Assistant)
03.2021 - Current

Legal Assistant/Paralegal

Clarence H. Dickson, III
08.2018 - 05.2021

Legal Assistant/Paralegal

The Bidwell Law Firm
01.2012 - 01.2013

Legal Assistant/Paralegal

Law Office of Tony E. Rollman
04.2007 - 01.2012

High School Diploma -

Pisgah High School

Associates of Arts - Paralegal Studies

South College - Asheville

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Amy Ledford