Amy Lee
Summary
- Assisted in managing for Vector Corporation and developmental systems. Experienced in sales and customer service and customer requests. Experienced Organizer for files, documents, systems and personal request projects. Very detail oriented and perfectionist in most things taken on.
- Artist capable of consistently developing artistic techniques to encourage innovation and visual product improvement. Illustrator capable of effectively upholding the artistic quality and integrity of the design process.
- Dedicated to accuracy and streamlining systems for efficient work. Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Private Family Hire
04.2021 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Attended meetings, took notes and tracked action items.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Displayed absolute discretion at handling confidential information.
Veterinary Technician and Receptionist
City Animal Hospital
08.2019 - 10.2019
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Answered multiple line phone system for busy situations, revenue producing treatments facility and responded to questions regarding pricing and services.
- Checked animals for injury and illness, writing copious notes regarding symptoms for technician's review.
- Developed educational and marketing materials detailing veterinary services.
- Assisted veterinarian with treatment of wounds, vaccination administration and operations.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Strategically scheduled patient appointments to maintain workflows.
- Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Operated x-ray machines and exposed radiographic films.
- Prepared and labeled medications and informed client of administration techniques.
- Prepared and reviewed records and consent forms.
- Completed admission records, including statements made by client concerning patient's problems and history.
Customer Service/Sales/Assistant Manager in Training
Vector Marketing
08.2018 - 01.2019
- Prepare proposals, quotes, contracts, or presentations for potential solar customers
- Prepare sales slips or sales contracts while providing clients with estimates of the costs of advertising products or services
- Write and record orders for merchandise or enter orders into computers, also preparing sales slips or sales contracts
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients
- Contact customers to persuade them to purchase merchandise or services
- Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support
- Negotiate prices or terms of sales or service agreements
- Keep records of purchases, sales, and requisitions while preparing sales presentations or proposals to explain product specifications or applications
- Verify that materials lists are accurate and that delivery schedules meet project deadlines
- Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
Sales Associate Ambassador
Aeropostale
07.2015 - 02.2017
- Was appointed as an Aero Ambassador due to highest sales within the store's employees within 3 months of being hired
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Listen to and resolve customer complaints regarding services, products, or personnel
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised
Education
Some College (No Degree) - Business Administration And Management
Texas A&M University - Corpus Christi
Corpus Christi, TXHigh School Diploma -
Friendswood High School
Friendswood, TXAssociate of Applied Science - Core Associates Plan
San Jacinto College District
Pasadena, TX07.2020
Skills
- English Language Writing
- Critical Thinking and Research
- Design Complex Problem Solving
- Counseling
- Organization and Filing
- Strong verbal communication
- Proficient at Microsoft Excel
- Team Player
- Attention to Detail
- Problem Resolving
Accomplishments
- Achieved recognition through my advanced profiling system and organizational procedures to which were made to become the new training course through district and state programs (Vector Corp).
- Design - Responsible for creative design for Vector revenue training.
- Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
Additional Information
Pursuing acceptance into Gerald D. Hines Architecture Institute
Timeline
Personal Assistant
Private Family Hire
04.2021 - Current
Veterinary Technician and Receptionist
City Animal Hospital
08.2019 - 10.2019
Customer Service/Sales/Assistant Manager in Training
Vector Marketing
08.2018 - 01.2019
Sales Associate Ambassador
Aeropostale
07.2015 - 02.2017
Some College (No Degree) - Business Administration And Management
Texas A&M University - Corpus Christi
High School Diploma -
Friendswood High School
Associate of Applied Science - Core Associates Plan
San Jacinto College District