Summary
Overview
Work History
Education
Skills
Certification
Timeline
Amy Leichtnam

Amy Leichtnam

Mason City,IA

Summary

Dynamic professional with extensive experience as a Brake Operator at Curries, excelling in machine setup and quality control. Proven ability to enhance production efficiency and foster teamwork, while maintaining high safety standards. Recognized for exceptional attention to detail and effective communication, consistently delivering high-quality results under pressure.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Brake Operator

Curries
09.2018 - Current
  • Optimized machine performance with proper tooling selection based on material type and thickness for each project.
  • Upheld quality standards by conducting visual and dimensional inspections of finished products before dispatching them to customers.
  • Improved production efficiency by consistently monitoring brake press operations and making necessary adjustments.
  • Enhanced workplace safety by conducting regular equipment inspections and adhering to established safety protocols.
  • Maintained a clean and organized workspace, contributing to a safer and more efficient working environment for all team members.
  • Assisted coworkers who faced difficulties operating machinery resolving technical issues efficiently increasing overall production rates.
  • Consistently met tight deadlines under pressure while maintaining superior attention detail delivering high-quality products clients'' satisfaction.
  • Performed quality checks on parts using tools such as calipers, micrometers, tape measures and squares.
  • Provided training for new operators on safe equipment operation procedures, ensuring a knowledgeable workforce capable of maintaining high-quality output levels consistently over time.
  • Checked finished piece against print for correct dimensions.
  • Contributed to team productivity by cross-training in other areas of the manufacturing process, assisting with various tasks as needed.

Waitress Supervisor

Whiskey Creek® Wood Fire Grill
05.2010 - 07.2018
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Achieved high levels of customer loyalty through exceptional service and engagement.
  • Addressed customer complaints with empathy and efficiency, turning potential negative experiences into positive outcomes.
  • Fostered positive and welcoming atmosphere for guests, contributing to repeat business.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.
  • Elevated dining experience, maintaining high standards of cleanliness and presentation.
  • Monitored dining area to ensure all guests received attentive service without delays.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Education

Diploma - General Studies

Austin High School, Austin, MN
06.1994

Skills

  • Computer skills
  • Inspection procedures
  • Deburring operations
  • Machine setup
  • Press brake operation
  • Welding techniques
  • Precision bending
  • Measurement tools
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Reliability
  • Organizational skills
  • Machine operation
  • Effective communication
  • Adaptability and flexibility
  • Safety practices
  • Team building
  • Hand-eye coordination
  • Professionalism
  • Safety inspection
  • Quality control
  • Time management abilities

Certification

Forklift operator

Timeline

Brake Operator - Curries
09.2018 - Current
Waitress Supervisor - Whiskey Creek® Wood Fire Grill
05.2010 - 07.2018
Austin High School - Diploma, General Studies

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Amy Leichtnam