Amy Liechty
Bath,Maine
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrates the ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for proactive problem-solving and optimizing processes to support team objectives.
Overview
14
14
years of professional experience
Work History
Director of Programs
Freeport Community Services
06.2023 - Current
- Oversee day-to-day program operations, ensuring high-quality service delivery
- Lead and supervise a diverse team, including staff, VISTA Volunteers, interns, and volunteers
- Assist and back up the Volunteer Coordinator, Food Pantry Manager, General Assistance Administrator, and Age-Friendly Coordinator as needed
- Administer, plan, implement, and evaluate agency programs, such as heating assistance, summer camp scholarships, holiday helpline, summer snacks, backpack program and emergency assistance
- Develop and manage documentation for program activities and maintain accurate client and vendor records
- Maintain accurate program information and support annual budget development
- Review and approve program expenditures, and assist in writing funding reports
- Collaborate with the Executive Director to develop funding proposals for program sustainability
- Represent the organization in external meetings and maintain relationships with community organizations
Administrative & Fundraising Assistant
Big Brothers Big Sisters of Bath/Brunswick
02.2020 - 06.2023
- Provided administrative support to the Executive Director and other staff
- Processed online donations and offline donations and ensure donations are accurately recorded in Little Green Light and QuickBooks Online
- Made daily/weekly offline bank deposits (checks/cash)
- Monitored and transferred bank deposits from online vendors (Stripe, PayPal, Square) to operating bank account
- Managed A/R and A/P, including vendor W-9’s
- Prepared reports from Little Green Light and Quickbooks as needed
- Generated and sent donor acknowledgement letters in Little Green Light
- Supported direct mail and digital appeals, including the generation of mailing lists, coordination with print shop, and Post Office direct marketing mailing procedure
- Assisted with creation of Annual report donor list
- Maintain files: corporate/business donor, individual donor, vendor, grant, etc
- Order office supplies and maintain inventory
- Collaborate with Executive Director and Board on annual budget, donor asks and cultivation
- Worked closely with contract Accountant to ensure accurate and timely financial recordkeeping
- Code bills and coordinate weekly/monthly bill submittal to Accountant
- Support monthly finance reconciliation to ensure accurate categorization of revenue and expenses
- Support annual finance audit and tax reporting processes
- Participate in committee meetings, help plan and organize four fundraising events annually
- Manage and track event registrations and sponsorships
Program Coordinator
Bath Housing
05.2015 - 01.2019
- Implemented Comfortably Home program in 2015; a no-cost minor home repair program designed to improve safety and accessibility for older adults and disabled homeowners
- Oversee all program aspects including: intake, home assessment, work plan review, scheduling installation, data collection, budgeting, grant writing evaluation and expansion
- Including collecting intake data, determining eligibility for various housing programs and referring customers to appropriate programs and services within the organization or to community agencies
- Track and analyze all program data to share trends with management and customers
- Responsible for basic public relations in order to increase the profile of the organization, including Web page updates, and external events and trade shows
- Assisted finance department with accounts receivable
- Collected and posted rent and donor checks
- Made electronic and in-person bank deposits
Veterans Housing Services Housing Resource Specialist
Preble Street
05.2014 - 05.2015
- Helped Veteran individuals and families experiencing homelessness identify and select among various permanent housing options based on their unique needs, preferences, and financial resources
- Helped Veteran individuals and families experiencing homelessness address issues that may impede access to housing (such as credit history, arrears, and legal issues)
- Provided or assisted the household with connections to resources that help them improve their well-being and safety and achieve their long term goals
- Monitored housing stability and resolved crises
- Conducted outreach and developed relationships with landlords and housing providers
Care Manager
MaineHealth/Maine Medical Center/CarePartners
09.2010 - 04.2014
- Managed a caseload of 175-200 patients enrolled in the CarePartners health care access program for low-income Cumberland county residents
- Completed final financial eligibility determination and comprehensive intake for program enrollment and re-enrollment every six months
- Collaborated with interdisciplinary and healthcare team members both internal and external to Maine Medical Center to facilitate patient care and monitoring of healthcare and community resources
- Helped patients understand, apply, and enroll with health coverage through the Health Insurance Marketplace
- Completed phone and in-person hospital screenings with patients to determine eligibility for pharmaceutical companies’ Patient Assistance Programs and to make referrals to appropriate community resources
- Participate in Maine Medical Center Critical Need Medication committee to assist patient’s quick access to certain medications
- Assisted Maine Medical Center Out-Patient Pharmacy with prescription requests and monthly inventory
Education
Bachelor of Science - Human Services, Counseling & Mental Health
Metropolitan State University of Denver
Skills
- Microsoft Office Suite and Google products
- QuickBooks online
- Customer service
- Time management abilities
- Adaptability
- Problem-solving abilities
- Project Management
- Multitasking Abilities
Timeline
Director of Programs
Freeport Community Services
06.2023 - Current
Administrative & Fundraising Assistant
Big Brothers Big Sisters of Bath/Brunswick
02.2020 - 06.2023
Program Coordinator
Bath Housing
05.2015 - 01.2019
Veterans Housing Services Housing Resource Specialist
Preble Street
05.2014 - 05.2015
Care Manager
MaineHealth/Maine Medical Center/CarePartners
09.2010 - 04.2014
Bachelor of Science - Human Services, Counseling & Mental Health
Metropolitan State University of Denver
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