Amy Lincoln

I have customer service skills, answer phones, Microsoft skills, a online grocery picker Authorized to work in the US for any employer

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Diligent customer service representative with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.

• EMT-B
• CPR Certification
• AED Certification
• Driver's License