Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Lingle

11505 SW 58th Street,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Branch Office Administrator

Edward Jones
10.2018 - Current
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of branch.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Software Support Technician

Municipal Accounting Inc.
02.2014 - 10.2018
  • Researched and identified solutions to technical problems.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Managed an average of 100 customer calls per day in a fast-paced environment from a remote position.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Offered assistance in implementing and developing training programs.
  • Tested new software and hardware prior to deployment.
  • Configured and tested new software and hardware
  • Train and present software to new users in a classroom setting.

Elementary Secretary/Child Nutrition Manager

Navajo Public School
08.2010 - 01.2014
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Used Wengage to create, update and maintain documentation and reports.
  • Operated POS systems to process payments and lunch cards.
  • Completed daily closing duties by cashing out register drawers.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Tested new software and hardware prior to deployment.
  • Assist staff, children and parents with daily needs.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Administered tests and assessments to evaluate student progress and performance.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Graded and provided feedback on assignments.
  • Prepared reports and maintained administrative records.

Elementary Paraprofessional/Special Education Paraprofessional

Navajo Elementary School
01.1998 - 07.2010
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with teachers and specialists to assess student progress.
  • Administered tests and assessments to evaluate student progress and performance.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Helped with grading and documenting completed assignments along with attendance in approved Student Information System and Grade Book software.
  • Helped feeding and daily living skills to support physical and emotional well-being.

Flight Attendant

American Eagle Airlines
10.1994 - 01.1997
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Used excellent customer service skills in addressing passengers' needs

Education

High School Diploma -

Cache High School
Cache, OK
05.1992

No Degree - General Studies

Southwestern Oklahoma State University
Weatherford, OK

Skills

    • Microsoft Office
    • Customer Loyalty
    • Process Knowledge
      • Knowledge of Office Equipment
      • Mentoring
      • Multi-tasking

Certification

Oklahoma Paraprofessional Certification


TEFL Certification

Timeline

Branch Office Administrator

Edward Jones
10.2018 - Current

Software Support Technician

Municipal Accounting Inc.
02.2014 - 10.2018

Elementary Secretary/Child Nutrition Manager

Navajo Public School
08.2010 - 01.2014

Elementary Paraprofessional/Special Education Paraprofessional

Navajo Elementary School
01.1998 - 07.2010

Flight Attendant

American Eagle Airlines
10.1994 - 01.1997

High School Diploma -

Cache High School

No Degree - General Studies

Southwestern Oklahoma State University

Similar Profiles

CREATE PROFILE
Amy Lingle