Amy Link

Providing technical support to Trinity's 91 accounts throughout Arizona, California, Texas, Washington, Oregon, Colorado, New Mexico and Nevada.

• Provided technical support to customers, troubleshooting hardware and software issues.

Coordinating with these accounts using Trinity's financial systems to include Microsoft.

Supervising 11 salary and 40 hourly team members in the day-to-day operations of a 8 kitchen complex.

• Ensuring feeding timelines are being met at all serving points.
• Ensuring inventory is available for each menu to complete service. Ensuring weekly inventory is being conducted correctly.
• Supervised the daily operations of the kitchen, to include training of inmate workers, hourly team members and salary managers.
• Reporting of all reports to our corporate office in a timely manner. Day-to-day duties of site office to ensure payroll, HR duties and all other aspects of running of complex is being completed.
• Reviewed weekly reports from supervisors concerning staffing needs and training requirements. Ensuring units have the product they need timely for meal service.