Summary
Overview
Work History
Education
Skills
Timeline
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Amy London

Summary

Versatile Talent Acquisition professional with 10+ years of experience recruiting across diverse industries, including retail, healthcare, and hospitality. Skilled in full-cycle hiring, pipeline development, and process improvement. Known for accelerating time-to-fill, strengthening team performance, and leveraging generative AI tools to enhance sourcing and engagement.

Overview

17
17
years of professional experience

Work History

Corporate Recruiter

Harbor Freight Tools
01.2022 - 06.2025
  • Recruited top talent across the U.S. for high-volume contact center and niche corporate functions, including Human Resources, Employee Relations, Retail Operations, Loss Prevention, Environmental Compliance, and Analyst roles.
  • Built and sustained a scalable pipeline for contact center hiring by driving internal mobility strategies, proactive sourcing, and coaching internal candidates into growth roles.
  • Achieved strong quality-of-hire outcomes, with many contact center hires earning promotions — reflecting emphasis on long-term fit and development.
  • Partnered cross-functionally with business leaders to align on hiring needs, ensuring technical requirements and cultural alignment were met for each role.
  • Delivered consistent, high-quality results in both urgent and strategic searches, balancing candidate experience with hiring manager satisfaction.

Corporate Recruiter

Woundtech
07.2020 - 01.2021
  • Recruited Nurse Practitioners, Physician Assistants, and LPNs to support a concierge wound care model across Florida, New Jersey, Ohio, Texas, Utah, Nevada, and California.
  • Developed targeted, market-specific sourcing strategies and implemented process improvements that reduced time-to-fill to an average of 28 days — well below industry benchmarks.
  • Built and maintained a reliable clinician pipeline to fill hard-to-staff roles, driving consistency and speed in nationwide hiring efforts.
  • Led full-cycle recruitment: sourcing, screening, interviewing, and hiring manager coordination.
  • Trained and mentored new recruiters, scaling best practices while upholding a strong standard of candidate experience.
  • Prioritized culture fit and patient-first values in all hires, ensuring clinicians brought both credentials and compassion to the role.

Corporate Recruiter

Exploria Resorts
10.2018 - 03.2020
  • Recruited top-tier talent across corporate, sales, housekeeping, call center, and food & beverage roles to support multiple resort locations and elevate the guest experience.
  • Led full-cycle recruitment for both hourly and salaried roles, including job postings, sourcing, interviews, job fairs, and background screenings.
  • Focused on hiring candidates who embodied brand energy and service standards, contributing to high-performing, hospitality-driven teams.
  • Supported key HR functions including onboarding, employee relations, terminations, and workers’ compensation claims.
  • Served as a trusted partner across the employee lifecycle, building strong relationships with frontline staff and leadership alike.

Recruiting Specialist

Kelly Services
11.2016 - 09.2018
  • Delivered high-quality talent across light industrial, manufacturing, and office/clerical roles by executing strategic recruitment plans aligned with each client’s workforce needs.
  • Led full-cycle hiring: sourcing, interviewing, background checks, drug screening, and administering pre-employment skills assessments.
  • Built talent pipelines and reduced time-to-fill through grassroots and broad outreach strategies, including job fairs, social media, TV/radio ads, and community partnerships.
  • Managed client relationships and order fulfillment, ensuring placements met performance expectations and supported long-term business partnerships.
  • Prioritized both candidate and customer experience, delivering consistent, people-first results in a fast-paced, high-volume staffing environment.

Talent Acquisition Coordinator & Trainer

American Traveler Staffing
12.2015 - 09.2016
  • Recruited top university and recent graduate talent for internships and early-career roles, contributing to record-breaking sales revenue in 2016.
  • Built partnerships with career centers, sales programs, and student organizations to develop a long-term talent pipeline.
  • Sourced and engaged candidates through campus events, job boards, and direct outreach; led phone screens, interviews, and skills assessments.
  • Collaborated with hiring managers to align talent potential with business goals and support high-impact hiring decisions.
  • Managed onboarding logistics including background checks, reference verifications, documentation, and orientation — ensuring a smooth and supported transition for new hires.

Administrative Assistant & Operational Lead

Nova Southeastern University
10.2008 - 12.2015
  • Oversaw departmental operations and process improvements that elevated inventory tracking, recruitment materials distribution, and workflow prioritization in a high-volume admissions office.
  • Hired, trained, and mentored student employees, integrating quality control systems and providing career coaching on grad school prep, job search strategies, and software proficiency.
  • Managed front office operations and supported HR tasks including candidate screening, interview coordination, and hiring recommendations.
  • Created tailored interview questions and conducted phone/in-person interviews, contributing to improved new hire quality and reduced time-to-fill.
  • Co-founded Employee Engagement and Recognition Committees; launched surveys, led appreciation events, and strengthened team morale and retention.

Education

Theatre

Nova Southeastern University
Davie, FL

Skills

  • Full-Cycle Recruiting (corporate, high-volume, clinical, campus)
  • Talent Sourcing & Pipeline Development
  • ATS & HRIS Tools (BrassRing, Paycor, Jobvite, ADP)
  • Interviewing & Candidate Assessment
  • Internal Mobility & Career Development Coaching
  • Hiring Manager & Stakeholder Partnership
  • Onboarding & New Hire Orientation
  • Employee Engagement & Retention Initiatives
  • Process Improvement & Workflow Optimization
  • Generative AI Tools (ChatGPT, Gemini, ClaudeAI)
  • Event Coordination (job fairs, community outreach)

Timeline

Corporate Recruiter

Harbor Freight Tools
01.2022 - 06.2025

Corporate Recruiter

Woundtech
07.2020 - 01.2021

Corporate Recruiter

Exploria Resorts
10.2018 - 03.2020

Recruiting Specialist

Kelly Services
11.2016 - 09.2018

Talent Acquisition Coordinator & Trainer

American Traveler Staffing
12.2015 - 09.2016

Administrative Assistant & Operational Lead

Nova Southeastern University
10.2008 - 12.2015

Theatre

Nova Southeastern University

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Amy London