Summary
Overview
Work History
Skills
Certification
Timeline
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Amy Long

York,PA

Summary

  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Personal Caregiver

George Stanford Jr
10.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved client satisfaction by providing personalized care and attention to their unique needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided basic grooming and hygiene assistance to patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Assisted clients in maintaining independence through consistent support and encouragement.
  • Provided emotional support for clients during difficult times, fostering trust and strong rapport.
  • Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.

Shift Manager

Mcdonalds
03.2022 - 10.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Mcdonalds

Meoli Companies
01.2008 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Customer relationship management (CRM)
  • Team leadership
  • Decision-making

Certification

  • Certified Shift Manager, Mcdonalds,Shrewsbury,Pa - 11/2023-11-2024
  • Leadership Transitions Class Training - 11-16-2023
  • ServSafe Food Saftey Certification , McDonalds Shrewsbury,Pa - 1/18/2024-1/18/2029

Timeline

Personal Caregiver

George Stanford Jr
10.2024 - Current

Shift Manager

Mcdonalds
03.2022 - 10.2024

Mcdonalds

Meoli Companies
01.2008 - 08.2021

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Amy Long