Amy Lopez
Harlingen,TX
Summary
Compassionate Special Education Paraprofessional that provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.
Overview
17
17
years of professional experience
Work History
Special Education Paraprofessional
Harlingen Consolidated School District
08.2022 - Current
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
Shift Lead Manager
Banfield The Pet Hospital
06.2007 - 07.2019
- Improved team productivity by implementing efficient scheduling and task delegation.
- Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
- Streamlined operational processes for increased efficiency and reduced waste.
- Developed staff training programs to improve skillsets and overall team performance.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Analyzed sales data to identify trends and opportunities for growth, driving revenue increases through targeted marketing initiatives.
- Increased employee retention rates by creating a supportive work environment that encouraged professional development and career growth.
- Implemented cost-saving measures while maintaining quality standards, contributing to improved profitability margins.
- Assisted in the recruitment process, selecting top talent to join our dynamic team of professionals.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Partnered with human resources to address employee concerns promptly, promoting a positive work atmosphere built on trust and respect.
- Coordinated special events or promotions to increase foot traffic during slow periods, boosting overall sales figures throughout the year.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Set overall vision and provided team leadership.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Trained and mentored new employees to maximize team performance.
- Crossed trained in every department needed such as front desk, pet care and assisted with the veterinarian, and monitored patients during anesthetic procedures.
Education
Education
The University of Texas At Rio Grande Valley
Brownsville 05.2024
Associate of Arts - Education
South Texas College
Mcallen, TX05.2022
Skills
- Autism and spectrum disorders
- Special needs
- Progress Monitoring
- Social and group settings
- Teacher Assistance
- IEP compliance
- Proficient with [Technology]
- Classroom Organization
- Life Skills Development
- Heavy Lifting
- Mobility Assistance
- Personal Hygiene Assistance
- Verbal and written communication
- Student Supervision
- Experienced with [Technology]
- Collaboration with teachers
Accomplishments
Achieved the Grow Your Own Grant by meeting the criteria as a staff member of Harlingen Consolidate Independent School District.
Timeline
Special Education Paraprofessional
Harlingen Consolidated School District
08.2022 - Current
Shift Lead Manager
Banfield The Pet Hospital
06.2007 - 07.2019
Education
The University of Texas At Rio Grande Valley
Associate of Arts - Education
South Texas College
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