Amy Lopez

Work History

Slot Attendant

Terribles

Repaired problems and maintained machines in good working order.
Troubleshot machine malfunctions and diagnosed root causes.
Dispensed machine payouts and provided change for players.
Connected with guests on personal level to build loyalty.
Set up new loyalty memberships and updated existing accounts.
Prepared and issued money banks to change persons at start of each shift.
Monitored slot machines on casino floor for signs of fraud or player misuse.
Complied with gaming commission rules by verifying players' ages.
Documented exchanges accurately, reconciled transactions and processed authorization forms.
Audited money drawers and hand or machine-counted large cash values.

Security Officer

Mountain View Hospital

03.2024 - 06.2025

Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Mental Health Technician

Desert Winds Hospital

05.2021 - 09.2023

Assisted patients with meal preparation, daily activities, and facility transfers.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Participated in team discussions to support effective patient treatment results.
Detected behaviors needing intervention and enlisted support from skilled staff.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Monitored patient behavior and immediately reported changes to supervising physician.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Provided therapeutic activities to assist with patient development.

Receptionist

St. Mary Corwin Hospital

02.2010 - 08.2013

Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained confidentiality of information regarding clients and company.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled cash transactions and maintained sales and payments records accurately.

Special Needs Teacher's Aide

Pueblo City Schools District 60

08.2000 - 09.2006

Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Alerted instructor to student behavior or issues requiring intervention.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Monitored student classroom and outdoors activities to promote student safety.
Offered student support through special accommodations, extra assistance, and assessments.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Maintained positive attitude and affirmatively communicated with each student.
Oversaw class of students in absence of instructor.
Supported teacher in development of individual learning strategies.
Developed tailor-fit lesson plans to cater to individual needs of each student.
Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Assisted with communication methods to keep parents informed about child's development and behavioral issues.
Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.

Summary

Overview

Work History

Slot Attendant

Security Officer

Mental Health Technician

Receptionist

Special Needs Teacher's Aide

Education

No Degree - Nurse Aid

Skills

Timeline

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