Amy Lopez
Indianapolis,IN
Summary
Early-career professional with experience in guest service. Reliable, goal-oriented professional with background in guest service and classroom support. Strong in multitasking, phone etiquette, and accurate work. Known for initiative, flexibility, and steady performance when managing students, guests, and daily responsibilities.
Overview
1
1
Language
3
3
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Education Services
Indianapolis, Indiana
09.2025 - Current
- Monitored classroom activities closely to ensure student safety and engagement.
- Upheld class discipline to keep students safe and on task.
- Used assigned lesson plans to identify students' strengths and weaknesses.
- Used textbooks and course content for lesson planning.
To Go Specialist
Olive Garden
Indianapolis, Indiana
11.2023 - 03.2026
- Processed to-go orders through Olive Garden point-of-sale system.
- Managed incoming phone orders to ensure accurate and timely service. with clear, friendly communication.
- Greeted customers in a friendly manner and took orders for to-go items.
- Verified packaged meals for order accuracy and presentation.
- Created a friendly atmosphere for guests upon arrival. and confirmed pickup details at Olive Garden.
Education
Associate of Arts - Legal Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05-2027
High School Diploma -
Ben Davis University High School
Indianapolis06-2024
Associate of Applied Science -
Vincennes University
Vincennes, IN04-2024
Skills
- Disciplinary procedures
- Initiative-taking
- Proficient in Software
- Goal oriented
- Strong multitasking
- Phone etiquette
- Flexibility
- Activity management
- Customer service
Languages
Spanish
Professional
Timeline
Substitute Teacher, K-12
Kelly Education Services
09.2025 - Current
To Go Specialist
Olive Garden
11.2023 - 03.2026
Associate of Arts - Legal Studies
Ivy Tech Community College of Indiana
High School Diploma -
Ben Davis University High School
Associate of Applied Science -
Vincennes University