Dynamic customer service professional with expertise in effective communication and cash handling. Demonstrated ability to engage audiences and manage inventory, driving product knowledge and team collaboration.
Overview
21
21
years of professional experience
Work History
Content Writer
Labroots
Yorba Linda
09.2018 - 12.2019
Produced informative blog posts that addressed audience interests and promoted user engagement.
Wrote short blog posts on a variety of science topics, including cannabis science
Performed in-depth research into topics to write clear and accurate copy.
Kitchen Hand
Beloit College
Beloit
08.2003 - 05.2004
Assisted chefs in meal preparation by organizing ingredients and ensuring proper kitchen workflow.
Maintained cleanliness by regularly sanitizing kitchen surfaces and equipment according to safety regulations.
Prepared food items by washing, chopping, and measuring ingredients as directed by chefs.
Executed daily cleaning tasks, including washing dishes and utensils, to uphold kitchen standards.
Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
Manned cash register during peak operating times
Retail Warehouse Associate
Corrado Cutlery
Evanston
01.2002 - 01.2003
Checked outgoing shipments against invoices or packing lists for accuracy.
Worked closely with management team to ensure timely completion of tasks.
Cleaned the warehouse regularly by sweeping, mopping, dusting.
Assisted in packaging and labeling of products for shipment.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Hostess
IHOP
Evanston
01.1999 - 12.2001
Greeted customers and escorted them to their tables.
Stayed attentive to server availability and table turnover to quickly seat guests.
Performed opening and closing duties such as restocking supplies and cleaning work areas.
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Balanced cash register at end of shift according to established procedures.