Amy Lowry
Dayton,US
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
26
26
years of professional experience
Work History
Mailroom Clerk
Specialized Fulfillment Services
01.2021 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Maintained clean and organized mail room to promote safety and efficiency.
- Operated postage meters, mail sealers and labeling machines.
- Updated and maintained mailing lists and customer records.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Operated postal machines, including postage meters and mail-processing machines.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Warehouse Associate
AVI Food Systems, Inc.
05.2017 - 09.2020
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary
- Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
- Receive and count stock items, and record data manually or using computer
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Keep records on the use or damage of stock or stock-handling equipment
- Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested
- Purchase new or additional stock, or prepare documents that provide for such purchases
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Waitress
Classic Pizza
11.2015 - 01.2017
- Received customer's food and drink orders
- Prepared customer's food and drink orders
- Prepped food for the days business
- Unloaded and stocked product
- Rotated stock according to expiration date
- Ran cash register
- Washed and sterilized dishes
- Cleaned and mopped restaurant
- Reconciled cash register receipts
Housekeeper
Details by Linda
04.2015 - 11.2015
- Dusted, swept and mopped customer's homes
- Organized clutter
- Kept inventory of cleaning supplies
- Received customer's payments
Assistant Teacher
Hilltop Early Childhood Enrichment Center
05.2014 - 11.2014
- Assisted with the learning program for the toddler room
- Helped create new and exciting learning activities
- Assisted with serving breakfast and lunch
- Changed diapers and helped with hand washing
- Assisted with a soothing and quiet nap experience
- Cleaned and organized toddler room
Customer Service Representative
Aarons Sales & Lease
10.1998 - 04.2013
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims
- Refer unresolved customer grievances to designated departments for further investigation
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Solicit sales of new or additional services or products
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Review insurance policy terms to determine whether a particular loss is covered by insurance
Education
High School Diploma - General Studies
Franklin High School
Franklin, OH06.1995
Skills
- Handling and sorting mail
- Strong organization skills
- Labeling packages
- Package handling
- Postage and sealing machines
Timeline
Mailroom Clerk
Specialized Fulfillment Services
01.2021 - Current
Warehouse Associate
AVI Food Systems, Inc.
05.2017 - 09.2020
Waitress
Classic Pizza
11.2015 - 01.2017
Housekeeper
Details by Linda
04.2015 - 11.2015
Assistant Teacher
Hilltop Early Childhood Enrichment Center
05.2014 - 11.2014
Customer Service Representative
Aarons Sales & Lease
10.1998 - 04.2013
High School Diploma - General Studies
Franklin High School
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