AMY LUM
San Mateo,CA
Summary
Dedicated registered nurse with a strong ability to perform under pressure, consistently delivering exceptional guest experiences. Proven customer service skills complemented by effective communication and interpersonal abilities. Experienced registered nurse with a focus on evidence-based care and a track record of training and mentoring new staff. Committed to maintaining a positive environment while providing high-quality service to diverse patient populations.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Licensed Vocational Nurse
KAISER PERMANENTE- PEDIATRICS
08.2020 - Current
- Served as primary triage nurse on weekends, prioritizing care based on severity and symptoms, and conducting comprehensive assessments of pediatric patients, including vital signs and medical history.
- Administering vaccines to both adults and pediatrics.
- Checking patients' medical records for overdue vaccines and letting patients know.
- Documenting right vaccines and entering it into medical record.
- Implemented infection control procedures, including safe handling of biohazards, sharps, PPE, and hand hygiene.
- As ordered by the doctor, carried out procedure such as pediatric urine catheterization.
Licensed Vocational Nurse
UCSF MISSION BAY- OB/GYN DEPT
03.2020 - 06.2020
- Prepared exam rooms and gathered patient information for physician consultations.
- Administered basic patient care including injections, HCG tests, vital signs, and EKGs.
- Executed essential tasks within GYN/OB department to support patient needs.
- Collaborated with healthcare teams to formulate comprehensive patient care plans.
- Maintained accurate patient records documenting treatments, medications administered and other pertinent information.
Licensed Vocational Nurse
ACTION HEALTH URGENT CARE
09.2019 - 03.2020
- Triage patients and compile information for physician meetings.
- Administer strep tests, HCG tests, and vital sign assessments while providing basic patient care.
- Deliver IV therapy and conduct basic blood draws efficiently.
- Execute basic billing processes to ensure accurate patient records.
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs and reported any changes to the healthcare team.
- Maintained accurate patient records using electronic health record systems.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
Medical Assistant
PRESIDIO SURGERY CENTER
01.2016 - 01.2018
- Maintained cleanliness of PACU to ensure a safe environment for patients.
- Supported physicians during examinations and minor surgical procedures with necessary instruments.
- Took vital signs, blood pressure readings, and performed 12-lead EKGs efficiently.
- Documented patient medical information accurately in the computer system.
- Entered detailed records of test results to maintain comprehensive patient data.
- Sanitized, restocked, and organized exam rooms and medical equipment systematically.
Education
Bachelor of Science - Nursing
Nightingale College
Salt Lake City, UT12-2024
Licensed Vocational Nurse -
Unitek College
South San Francisco, CAI.V. Therapy/Blood withdrawal course -
Gurnick Academy
San Mateo, CAMedical Assistant -
SFSU
San Francisco, CASkills
- Vital signs assessment
- Infection control procedures
- Pediatric care administration
- Electronic health records
- Medication administration
- Patient triage
- Patient education
- Time management
- Infection control
- Staff direction and task delegation
Certification
BLS/ACLS/PALS- American Heart Association
Languages
Vietnamese
Native/ Bilingual
Timeline
Licensed Vocational Nurse
KAISER PERMANENTE- PEDIATRICS
08.2020 - Current
Licensed Vocational Nurse
UCSF MISSION BAY- OB/GYN DEPT
03.2020 - 06.2020
Licensed Vocational Nurse
ACTION HEALTH URGENT CARE
09.2019 - 03.2020
Medical Assistant
PRESIDIO SURGERY CENTER
01.2016 - 01.2018
Bachelor of Science - Nursing
Nightingale College
Licensed Vocational Nurse -
Unitek College
I.V. Therapy/Blood withdrawal course -
Gurnick Academy
Medical Assistant -
SFSU