Amy Luna
Tomball
Summary
Dedicated postgraduate student with a strong background in psychology and experience in clinical and healthcare settings. Skilled in client interaction, documentation, and collaboration with multidisciplinary teams. Pursuing a Master’s in Special Education with the ultimate goal of becoming a Board Certified Behavior Analyst (BCBA) to support individuals with diverse learning and developmental needs.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician (RBT V)
Behavioral Innovations
Spring
01.2025 - Current
- Implement individualized Applied Behavior Analysis (ABA) treatment plans under the supervision of a Board Certified Behavior Analyst (BCBA)
- Conduct direct 1:1 therapy sessions focusing on skill development and behavior support for children with Autism
- Collect, record, and summarize data on client behavior and skill acquisition goals during sessions.
- Maintain client confidentiality, adhere to ethical standards, and follow organizational and BACB guidelines.
Volunteer
Memorial Hermann Texas Medical Center
Houston
08.2023 - 01.2024
- Assisted nursing staff in the emergency department with patient comfort tasks and bed preparation
- Supported patient care by assembling and distributing refreshments in emergency settings
- Facilitated patient preparation for radiological procedures in the outpatient department
- Safely escorted patients to various imaging departments (MRI, CT, Nuclear Medicine)
- Developed strong teamwork and communication skills in a fast-paced medical environment
Junior Volunteer
Memorial Hermann The Woodlands Medical Center
The Woodlands
09.2021 - 05.2022
- Provided wayfinding assistance to patients and visitors, enhancing the hospital navigation experience
- Managed distribution of patient gifts and personal belongings, ensuring timely delivery
- Assisted mobility-impaired patients, prioritizing safety and comfort
- Strengthened interpersonal skills through interactions with diverse patient populations
Dental Assistant/Receptionist
Willow Creek Smiles
Tomball
11.2021 - 04.2022
- Provided comprehensive patient care, including greeting patients, obtaining medical histories, and maintaining accurate patient records
- Supported dentist in various chairside procedures, encompassing dental radiography, prophylactic cleanings, and complex treatments
- Ensured optimal infection control by maintaining a sterile environment and properly sterilizing dental instruments
- Prioritized patient comfort and safety throughout all procedures and interactions
- Managed administrative tasks efficiently, including appointment scheduling and insurance verification
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX12-2024
Associate of Science -
Lone Star College
Conroe, TX05-2022
iSchool High -
iSchool High The Woodlands
The Woodlands, TX05-2022
Master of Education - Special Populations
University of Houston
Houston, TX03-2026
Skills
- Fluent in Spanish
- Outstanding Customer Service
- Effective Communication
- Problem-Solving and Conflict Resolution
- Team Leadership and Supervision
- Time Management and Organizational Skills
- Client Relations and Retention
- Multi-tasking in Fast-Paced Environments
- Administrative Support and Office Management
- Financial Management
- Adaptability and Quick Learning
- Active Listening and Empathy
- Complaint Handling and Resolution
- Cross-Cultural Communication
- Office Suite
- Patient Care
- Medical Terminology
- HIPAA Compliance
- Sterile Technique
Languages
- English
- Spanish
Timeline
Registered Behavior Technician (RBT V)
Behavioral Innovations
01.2025 - Current
Volunteer
Memorial Hermann Texas Medical Center
08.2023 - 01.2024
Dental Assistant/Receptionist
Willow Creek Smiles
11.2021 - 04.2022
Junior Volunteer
Memorial Hermann The Woodlands Medical Center
09.2021 - 05.2022
Bachelor of Science - Psychology
University of Houston
Associate of Science -
Lone Star College
iSchool High -
iSchool High The Woodlands
Master of Education - Special Populations
University of Houston