Amy Lynn Ince
St. Charles,MO
Summary
Dynamic and results-oriented professional seeking a challenging position that fosters growth and advancement. Passionate about leveraging skills and experience to contribute effectively to team objectives while driving organizational success. Committed to continuous learning and development, ensuring adaptability in a fast-paced environment. Eager to embrace new challenges that align with career aspirations and professional goals.
Overview
22
22
years of professional experience
Work History
ER Veterinary Nurse
VEG ER for Pets-Brentwood
12.2024 - Current
- Assisted veterinarians in providing medical care to animals, including administering medications and treatments
- Performed routine procedures such as vaccinations, blood draws, and wound dressings
- Prepared surgical suites and assisted during surgeries, ensuring proper sterilization of equipment
- Monitored vital signs of animals before, during, and after procedures or treatments
- Maintained accurate medical records for each patient, documenting diagnoses, treatments, and progress
- Educated pet owners on post-operative care instructions and provided guidance on preventive healthcare measures
- Collaborated with veterinary team to develop treatment plans based on individual animal needs
- Provided compassionate care to hospitalized animals by monitoring their comfort levels and addressing any concerns promptly
- Assisted in the management of emergency cases by triaging patients based on severity of condition
- Administered anesthesia under the supervision of a veterinarian during surgical procedures
- Conducted laboratory tests such as urinalysis, fecal examinations, and blood chemistry analysis as directed by veterinarians
- Operated diagnostic imaging equipment (X-ray machines) to assist in diagnosing injuries or illnesses in animals
- Implemented infection control protocols to prevent the spread of diseases within the clinic environment
- Provided support to pet owners during euthanasia procedures with empathy and compassion
- Participated in continuing education programs to stay updated with advancements in veterinary medicine
- Assisted with client communication regarding test results or treatment plans over phone or email
- Counseled clients on nutrition requirements specific to their pets' health conditions
- Collaborated with other veterinary professionals ( veterinarians/technicians) to provide comprehensive care
- Administered medications orally, topically, and intravenously as prescribed by veterinarians
Lead Veterinary Technician
Fiorissant Animal Hospital
03.2024 - 12.2024
- Assisted the hospital manager with the day to day responsibilities of running a clinic, made schedule, ordered supplies, inventory, helping to implicate AAHA guidelines, along with duties of a veterinary technician such as anesthesia monitoring, venipuncture and IV catheter placement, dental radiographs and cleaning, assisting and supporting doctors.
- Supervised a team of veterinary technicians, providing guidance and support in daily tasks and ensuring efficient workflow
- Managed inventory of medical supplies, medications, and equipment, ensuring availability for all procedures while minimizing waste
- Collaborated with veterinarians to develop treatment plans for patients based on their diagnoses and medical history
- Maintained accurate patient records including medical histories, treatments administered, and laboratory results
- Assisted in the triage of emergency cases by quickly assessing patient condition and prioritizing care accordingly
- Provided compassionate care to animals during hospitalization or recovery from surgery or illness
- Administered medications orally, topically, intravenously (IV), or intramuscularly (IM) following veterinarian's instructions
- Monitored vital signs such as heart rate, respiratory rate, temperature, blood pressure to assess patient health status
- Operated diagnostic equipment such as X-ray machines or ultrasound devices to aid in diagnosing animal conditions or injuries
- Educated pet owners on proper medication administration techniques and post-operative care instructions for at-home recovery
- Ensured cleanliness and sanitation of examination rooms, surgical suites, kennels/cages according to industry standards
- Assisted in euthanasia procedures with empathy towards both the animal being euthanized and their grieving owners
Veterinary Technician III
Washington University
08.2023 - 03.2024
- Laboratory animal enrichment and care including rats, pigs, and dogs, monitoring rat anesthesia and assisted in surgery, ordered laboratory and clinical supplies, development of protocols and ensuring they are followed, maintained correct and accurate records
- Perform daily duties with running a lab, care for research animals
- Maintained accurate medical records for each patient, documenting diagnoses, treatments, and progress notes
- Prepared surgical equipment and assisted in surgeries, ensuring a sterile environment and proper handling of instruments
- Managed inventory of veterinary supplies and medications, ensuring adequate stock levels at all times
- Collaborated with veterinary team members to develop treatment plans for patients based on individual needs
- Monitored anesthesia during surgical procedures by observing vital signs of patients
- Collaborated with veterinary team members to develop and implement animal care protocols and treatment plans
- Maintained cleanliness and organization of surgical suite, including sterilization of instruments and equipment
- Aided in the collection of samples for laboratory testing, such as blood, urine, or tissue samples
- Maintained a safe environment for both staff members and patients by following infection control protocols
Veterinary Technician
Premier Pet Care
05.2020 - 06.2023
- Provided compassionate patient care, ensuring comfort and safety during examinations and procedures.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted veterinarians in diagnosing and treating animals, utilizing diagnostic tools effectively.
- Educated pet owners on proper care, nutrition, and preventative health measures to enhance animal well-being.
- Maintained accurate medical records and documentation for each patient visit to ensure compliance with regulations.
Veterinary Technician-ICU/Emergency and Critical Care
Veterinary Specialty Services
05.2018 - 03.2020
- Assisted in diagnostic procedures and laboratory tests for accurate patient assessment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Monitored vital signs and post-operative recovery of surgical patients.
- Coordinated with veterinarians to develop comprehensive treatment plans for patients.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Technician Supervisor
The Animal Emergency Clinic
07.2016 - 05.2018
- Trained new technicians on clinic procedures, enhancing overall team efficiency and service quality.
- Streamlined inventory management processes, improving supply tracking and reducing waste in the clinic.
- Mentored junior staff, fostering skill development in clinical practices and customer interactions.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Veterinary Technician
The Animal Emergency Clinic
11.2011 - 05.2018
- Collaborated with veterinary team to develop treatment plans tailored to individual animal needs, improving outcomes.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
Veterinary Technician
The Pet Doctor
01.2011 - 08.2011
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
Instructor
Sanford Brown College
05.2010 - 01.2011
- Developed and implemented comprehensive lesson plans to enhance student engagement and learning outcomes.
- Mentored students in academic progress, providing personalized feedback and guidance for improvement.
- Collaborated with faculty to assess curriculum effectiveness and suggest enhancements for course offerings.
- Evaluated student performance through assessments, ensuring alignment with educational standards and goals.
- Tested and evaluated students on materials presented in workshops and classes.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Veterinary Technician
O'Fallon Veterinary Medical Center
09.2008 - 05.2010
- Implemented inventory management systems to streamline supply ordering and reduce waste in clinic operations.
- Led initiatives for process improvements that enhanced operational efficiency within the veterinary practice.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
- Assisted in dental procedures, contributing to overall oral health of patients.
Head Veterinary Technician
The Pet Doctor
08.2004 - 09.2008
- Supervised daily operations of veterinary clinic, ensuring high-quality patient care and team efficiency.
- Promoted pet wellness through client education on preventative care measures such as vaccinations, parasite prevention, nutrition advice, and regular checkups.
- Mentored and trained junior technicians in clinical procedures and emergency protocols.
- Developed and implemented standard operating procedures to enhance workflow and patient outcomes.
- Coordinated with veterinarians to optimize treatment plans for diverse animal cases.
- Managed inventory control system, reducing supply costs through effective resource allocation.
- Led client education initiatives on pet health, increasing overall client engagement and satisfaction.
- Administered vaccines effectively according to patient''s individual needs and veterinarian recommendations.
- Assisted in surgical procedures, ensuring proper preparation, monitoring anesthesia levels, and providing post-operative care for optimal recovery rates.
Veterinary Technician
Animal Emergency Clinic
10.2003 - 08.2004
- Administered emergency medical care to critically ill and injured animals.
- Collaborated with veterinarians to develop treatment plans and perform diagnostic procedures.
- Monitored vital signs and maintained patient records for effective care management.
- Led triage process to prioritize cases based on severity of conditions presented.
- Assisted in surgical procedures, maintaining sterile techniques and equipment readiness.
- Developed client education materials to enhance understanding of post-treatment care requirements.
- Assisted veterinarians in performing diagnostic tests for accurate diagnoses and treatment plans.
- Collaborated with the veterinary team to ensure seamless communication and coordination during emergencies.
Education
Bachelor's of Science Degree - Biology
University of Missouri-Saint Louis
05.2012
Associate of Applied Science - RVT
Jefferson College
Hillsboro, MO05.2004
Skills
- Client service expertise
- Animal care expertise
- Comprehensive patient management
- Effective communication skills
- Collaborative team member
- Self-starter with strong work ethic
Timeline
ER Veterinary Nurse
VEG ER for Pets-Brentwood
12.2024 - Current
Lead Veterinary Technician
Fiorissant Animal Hospital
03.2024 - 12.2024
Veterinary Technician III
Washington University
08.2023 - 03.2024
Veterinary Technician
Premier Pet Care
05.2020 - 06.2023
Veterinary Technician-ICU/Emergency and Critical Care
Veterinary Specialty Services
05.2018 - 03.2020
Technician Supervisor
The Animal Emergency Clinic
07.2016 - 05.2018
Veterinary Technician
The Animal Emergency Clinic
11.2011 - 05.2018
Veterinary Technician
The Pet Doctor
01.2011 - 08.2011
Instructor
Sanford Brown College
05.2010 - 01.2011
Veterinary Technician
O'Fallon Veterinary Medical Center
09.2008 - 05.2010
Head Veterinary Technician
The Pet Doctor
08.2004 - 09.2008
Veterinary Technician
Animal Emergency Clinic
10.2003 - 08.2004
Associate of Applied Science - RVT
Jefferson College
Bachelor's of Science Degree - Biology
University of Missouri-Saint Louis