Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Amy Macy

Salem

Overview

28
28
years of professional experience
1
1
Certification

Work History

Vice President of Operations

Brio Project Management LLC
Salem
05.2023 - Current
  • Successfully launched and operated a small business, overseeing all aspects of daily operations
  • Maintained accurate financial records, including budgeting, forecasting, and expense tracking
  • Ensured compliance with legal requirements such as licensing regulations, health codes, and labor laws
  • Streamlined operational processes to improve efficiency while reducing costs
  • Payroll: 1. Ensured accurate calculation of employee wages, deductions, and taxes in compliance with federal and state regulations 2. Maintained confidentiality of sensitive employee information in accordance with company policies and legal requirements 3. Processed payroll for employees on a bi-weekly basis, ensuring accurate and timely payment 4. Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits 5. Ensured compliance with federal, state, and local tax regulations by accurately calculating withholdings and submitting required reports 6. Assisted in year-end processes such as W-2 preparation and distribution
  • Billing and Invoicing: 1. Developed and implemented standardized billing procedures to ensure consistency and compliance with industry regulations 2. Reviewed invoices for discrepancies or errors, resolving issues to ensure prompt payment 3. Generated monthly financial reports detailing billing activities, revenue, and outstanding balances 4. Developed standardized procedures for invoicing and collections processes to streamline operations 5. Maintained up-to-date knowledge of industry regulations and compliance requirements related to billing practices 6. Performed regular audits of accounts receivable to identify any delinquent payments or outstanding balances 7. Assisted in the preparation of annual budgets by providing accurate data on projected revenues from billings 8. Tracked expenses associated with each project or client account for accurate cost allocation during the billing process 9. Created detailed reports summarizing aging accounts receivable balances at month-end 10. Monitored cash flow projections based on expected incoming payments from billed customers 11. Investigated and resolved billing disputes or discrepancies in a timely manner 12. Maintained confidentiality of sensitive financial information during all billing processes

Caregiver

My Father
Salem
07.2022 - 08.2024
  • Assisted with daily activities such as bathing, dressing, grooming, and medication management
  • Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
  • Maintained a clean and organized living environment by performing light housekeeping duties
  • Provided companionship and emotional support to alleviate feelings of loneliness or isolation
  • Managed medical appointments and transportation arrangements as needed
  • Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
  • Implemented fall prevention strategies by removing hazards from the environment
  • Documented daily observations including changes in behavior or health conditions
  • Assisted with physical therapy exercises as directed by healthcare professionals
  • Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
  • Maintained confidentiality regarding sensitive personal information at all times
  • Served as an advocate for clients' rights and ensured they received respectful treatment from others
  • Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition
  • Administered prescribed medications on a timely basis following care plan instructions.

Dispatcher

Oldcastle APG
Fort Pierce
01.2021 - 07.2022
  • Assist customer with product questions, ordering, order tracking, complaints and problems
  • Enter orders into system for billing and delivery
  • Call customer/stores to make appointment schedule for 10-50 loads per day, keeping accurate records of appointments and shippers in system
  • Coordinate delivery schedules with dispatch, handle all paperwork for drivers, shippers
  • Manage fleet of trucks, repairs, inspections, process receipts and payments
  • Run necessary reports using Excel, LBI, Lawson for managers and supervisors to determine factory schedule
  • Manage inventory levels of products transferred in from other sites as well as distributors
  • Answering incoming calls and managing voice mails
  • Utilize reporting to reconcile the yard inventory as well as the inventory contained within the factory
  • Assisting walk-in counter customers
  • Receiving cash payments and manage the Seconds yard, product unable to be shipped to main supplier
  • Categorizing, filing, scanning, and maintaining ship ticket copies and customer records for audit purposes
  • Manage the mold inventory, bring in and ship molds based upon factory production

Administrative Assistant/Office Manager

RMJ Concrete Corporation
Fort Pierce
12.2005 - 07.2021
  • Company Overview: RM Concrete Corporation, a construction company that provides customers with concrete products and services such as concrete driveways, stucco installation and repair, general concrete installation and repair.
  • Maintaining financial records such as bank accounts, assets, tax information, corporate partners and stockholder information, processing payroll, annual reports and general customer records.
  • RM Concrete Corporation, a construction company that provides customers with concrete products and services such as concrete driveways, stucco installation and repair, general concrete installation and repair.
  • Microsoft Office (Heavy Excel)
  • QuickBooks
  • Cloud based applications (Google Sheets, Google Drive, iCloud Drive, Dropbox)
  • Front-End supplier invoicing systems

Purchasing Specialist

Baxter Healthcare
Deerfield
12.2002 - 09.2004
  • Contract negotiation and maintenance of multi-million dollar strategic suppliers.
  • Implemented multi-million dollar contracts throughout global or regional corporation. Maintenance of contracts includes: compliance strategies, reduction of cost strategies, contract terms enforcement, supplier and market evaluations, and supplier performance measuring strategies.
  • Monitors compliance through selected contracts to channel spend in the corporation to the strategically sourced contracts to create additional savings opportunities for the corporation.
  • Developed supplier scorecard system, which allows the category managers a full view of supplier performance.
  • Implemented fully automated customer support help line and internal web documentation to fully automate customer support processes.
  • Owner of departmental intranet site responsible for hosting all relevant supplier/category information.

Sr. Executive Assistant

Baxter Healthcare
Deerfield
12.2000 - 12.2002
  • Sr. Executive Assistant to Director and Vice President of Purchasing, as well as all direct reports.
  • Answered phone calls to properly route to appropriate division representatives.
  • Coordinated travel for domestic and international travel.
  • Coordinated and submitted all expenses within the departments for travel, purchases, and corporate card holders.
  • Processed and created all replenishment orders for office supplies and new corporate card holders within the department.
  • Created Power Point presentations for internal and external presentations.
  • Provided training and guidance within the corporation to other peers in the assistant roles to properly use the on-line ordering system designed and implemented by the purchasing division.
  • Maintained calendars and scheduled meetings for direct reports both internal and external.
  • Managed the process of designing and implementing off-site meetings to accommodate both internal and external personnel.

Information Analyst

Baxter Healthcare
Deerfield
06.1997 - 12.2000
  • Document and track all information regarding Baxter Healthcare's Renal Clinical Helpline.
  • Analyze and report call statistics.
  • Organize and maintain TeleMagic database system.
  • Maintain all types of medial and support materials.
  • Support and research all software issues.
  • FoxPro responsibilities including: Archiving records, database management.
  • Daily workstation support for Clinical Consultants including: Microsoft Office 2000 support, cc:mail & Organizer support, TeleMagic support, Windows '95 support.
  • Vendor Management, includes: Phone support for ACD phones, working closely with Ameritech & Qwest to ensure 888-RENALHELP line correctly functioning and all other options that fall beneath 888 number.
  • - Sales Analyzer experience in pulling specific product information and account information.

Education

Certification -

Indian River State College
Fort Pierce, FL

Skills

  • Vendor Management
  • QuickBooks
  • Personal Assistant Experience
  • General Ledger Accounting
  • Accounting
  • Accounts payable
  • Customer service
  • Accounts receivable
  • Payroll administration
  • Budget management
  • Inventory management
  • Effective communication
  • Problem solving
  • Operations management
  • Budget control
  • Purchasing and planning
  • Business administration
  • Budget development
  • Schedule management
  • Customer relations
  • Profit and loss accountability
  • Procurement
  • Analytical thinking
  • Inventory tracking and management
  • Written communication

Certification

  • Nail Technician, 06/01/20, 10/31/21
  • Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Vice President of Operations

Brio Project Management LLC
05.2023 - Current

Caregiver

My Father
07.2022 - 08.2024

Dispatcher

Oldcastle APG
01.2021 - 07.2022

Administrative Assistant/Office Manager

RMJ Concrete Corporation
12.2005 - 07.2021

Purchasing Specialist

Baxter Healthcare
12.2002 - 09.2004

Sr. Executive Assistant

Baxter Healthcare
12.2000 - 12.2002

Information Analyst

Baxter Healthcare
06.1997 - 12.2000

Certification -

Indian River State College

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