Summary
Overview
Work History
Education
Skills
Certification
Assessments
Awards
Personal Information
Timeline
Generic

Amy Madigan

Bermuda Dunes,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Merchandiser

Acosta
02.2023 - 01.2025
  • Operated a pallet jack for efficient inventory handling and storage.
  • I rearranged peg board and shelves following a Plano gram
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Increased customer engagement by providing knowledgeable product recommendations.

Retail Merchandiser

SAS Retail Services
05.2021 - 07.2022
  • Reading planograms to reset different isles of the store, store remodel, tearing down and putting up displays, correctly packing not in set and discontinued items, self motivated, multitasking, lifting 50+ lbs, using a pallet jack, traveling to different stores
  • Working alone or as the part of a team, getting my job done in the correct time frame given
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Arranged consistent shelves, bins, and racks at several locations by following established planograms.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.

Department Lead

Steinmart Department store
09.2017 - 11.2020
  • As the Lead in the Home Dept I was responsible for opening store, delegating jobs amongst my crew as well as, creating schedules to cover shift without going over my allotted hours, department and store recovery, opening and closing store, handling online orders as well as item locating for customers, handling customer complaints and questions, store and department inventory counts, replenishing shelves, setting up and tearing down sales displays, and assisted in resetting different depts using a plano-gram
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.

Owner/operator

Amy-Zing Maid housekeeping services
11.2015 - 03.2019
  • Created my own housekeeping business, which includes finding my clientele, giving bids/estimates
  • Finding out the clients needs and making sure they all get completed creating a trust between myself and my client, going the extra mile to keep them satisfied and maintaining repeat customers
  • I performed general routine cleanings for business and personal homes as well as medical and dental offices
  • I also did deep cleans which included tile and grout cleaning, water spot removal, oven cleaning, baseboards, ceiling fans
  • I also offered laundry service as well as cooking, running errands and event, party and meeting planning setup and clean up

Administrative Assistant/Office Manager

Vipeople Inc
08.2007 - 03.2011
  • I opened the office, handled emails and phone messages, relayed to proper persons
  • I used all office equipment including answering phone with multiple lines, faxed, created new client files, typed estimates, purchase orders and dictated letters and emails from managers to clientele
  • Searched up product, logo approval, meeting scheduling, demos and shows to promote our business
  • Ran Gold bag express shipping customers golf bags to their flight destination or hotel
  • Booked trips, flights hotels and rental cars, provided excellent customer service with a positive attitude in person and over the phone

Education

Associates Degree - Business Administration

College of the Desert
Palm Desert, CA

High school diploma -

Palm Desert High School
Palm Desert, CA
06.1994

Skills

  • Time Management
  • Microsoft Office
  • Planograms
  • Merchandising
  • Supervising Experience
  • Communication skills
  • Staff training
  • Administrative
  • Customer service
  • Detail orientated
  • Visual merchandising
  • Product inventory counts
  • Vendor relations
  • Plan-o-gram implementation
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Problem-solving
  • Originality and creativity
  • Excellent communication

Certification

  • Dental Assistant/ Oral surgery Assistant, 08/01/00, Present, Completed the Dental assisting class at The Regional Occupational Program. Graduated with a 3.4 GPA and awarded a $1000 scholarship to further education.
  • Driver's License, 08/01/93, 01/01/25

Assessments

  • Verbal communication, Proficient, 09/01/22, Speaking clearly, correctly, and concisely.
  • Sales skills, Proficient, 08/01/22, Influencing and negotiating with customers.
  • Retail customer service, Proficient, 09/01/22, Responding to customer situations in a retail setting.
  • Customer focus & orientation, Proficient, 09/01/22, Responding to customer situations with sensitivity.

Awards

Employee of the month, 04/01/17, Awarded employee of the month on 3 separate occasions for going above and beyond in helping a client while saving the company time and money.

Personal Information

Authorized To Work: US

Timeline

Merchandiser

Acosta
02.2023 - 01.2025

Retail Merchandiser

SAS Retail Services
05.2021 - 07.2022

Department Lead

Steinmart Department store
09.2017 - 11.2020

Owner/operator

Amy-Zing Maid housekeeping services
11.2015 - 03.2019

Administrative Assistant/Office Manager

Vipeople Inc
08.2007 - 03.2011

High school diploma -

Palm Desert High School

Associates Degree - Business Administration

College of the Desert

Similar Profiles

CREATE PROFILE
Amy Madigan