Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Marcellus

Moravia,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate animal lover with practical experience in vet clinic operations, patient care, and administrative duties. Strengths include knowledge of animal health procedures, strong communication skills to liaise between vets, pet owners, and office staff, and adaptability in high-stress situations. Proven ability to make a positive impact through improved clinic organization and efficiency.

Overview

12
12
years of professional experience

Work History

Photographer

Self Employed Services
Moravia, NY
06.2020 - Current
  • Deliver quality products within deadlines established by clientele.
  • Edit photos using Adobe Photoshop and other software applications.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Create portfolios for clients to showcase work.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
  • Assist in planning setup of shoots including location scouting.
  • Collaborate with art directors, stylists, makeup artists as part of a team effort.
  • Photographed special events, parties, and portraits.
  • Explained price and package details to customers.
  • Managed social media platforms, posting engaging content to increase visibility and client engagement.
  • Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
  • Coordinated and completed photoshoots for individuals, families and small groups.

Hospitality Worker

The Heights Restaurant and H Bar
Ithaca, NY
09.2013 - Current
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Attended staff meetings to discuss upcoming events or promotions at the restaurant.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Resolved customer complaints promptly in order to maintain high levels of satisfaction.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Monitored inventory levels for all items used in the hospitality area.
  • Operated cash registers accurately and efficiently during peak hours of business.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Welcomed customers to property and offered immediate assistance with needs.
  • Enhanced guest experiences by recommending local attractions and dining options.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.

Veterinary Assistant

Homer Animal Hospital
Homer, NY
01.2016 - 02.2018
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Provided detailed patient care instructions to pet owners.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Maintained accurate medical records of all patients.
  • Prepared laboratory slides for microscopic examinations.
  • Provided emotional support to pet owners during difficult times.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Obtained information and history from clients to maintain medical charts.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Documented and tracked treatment activities.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Reviewed pet records from daily visits and appointments, entering important data into system.

Education

Digital Photography Certification - Digital Photography

Cornell University (E-Cornell)
Ithaca, NY
06-2021

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • Multitasking Abilities
  • Self motivation
  • Medical record keeping
  • Inventory management
  • Veterinary standards and procedures
  • Veterinarian assistance
  • Veterinary terminology
  • Adaptability and flexibility
  • Medical record-keeping

Timeline

Photographer

Self Employed Services
06.2020 - Current

Veterinary Assistant

Homer Animal Hospital
01.2016 - 02.2018

Hospitality Worker

The Heights Restaurant and H Bar
09.2013 - Current

Digital Photography Certification - Digital Photography

Cornell University (E-Cornell)

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Amy Marcellus