Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Certification
Timeline
Generic

Amy Marcum

Bronston,Ky

Summary

Motivated Social Services Clinician displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings. Team-oriented Social Service Clinician recognized for establishing and maintaining solid relationships with administration and local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Social Service Clinician II

DCBS
Somerset , Ky
10.2023 - Current
  • Maintained confidential case documentation.
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Developed workable solutions for recurring problems for individuals and families.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Assisted youth in transition to independent living.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.

Executive Director

CASA of Southern Kentucky
Somerset, Kentucky
07.2022 - 10.2023
  • Recruited, hired, and trained employees on operations and performance expectations.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Served as spokesperson at press conferences or interviews when needed.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Informed board and committee about trends, issues and activities to facilitate policy-making.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.

Social Service Clinician II

DCBS
Somerset, Ky
02.2015 - 07.2022
  • Maintained confidential case documentation.
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Developed workable solutions for recurring problems for individuals and families.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Assisted youth in transition to independent living.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.

Registered/Certified Pharmacy Technician

Walmart
Somerset, KY
11.1994 - 05.2012
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Compiled customer demographic, allergy and medical history background.
  • Received, reviewed, dispensed and labeled over 500 prescriptions daily.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Cross-promoted supplement and nutritional products to maximize add-on sales.

Education

Bachelor of Arts - Social Work

Campbellsville University
Campbellsville, Ky
05.2015

Skills

  • Planning
  • Team building
  • Working collaboratively
  • Tracking client progress
  • Community outreach
  • Relationship building

Personal Information

I am a very active member of my church were I have served as leader of our women's outreach, Sunday School Teacher, and Mission Coordinator. I am a parent volunteer at Somerset Christian School were my child attends school. I serve as a board member for Be The Village.

Additional Information

  • Responsibilities include but are not limited to: Investigate allegations of child abuse, neglect, and/or dependency. Meet with family members to determine the merits of a report of child neglect and/or abuse. Meet with other interested parties such as school and medical staff in order to gather additional information. Complete detailed assessments based on the facts obtained during home visits and meetings with interested parties. Work with families to create a case plan for addressing and correcting issues within the household. Make referrals to outside community resources to assist the family in overcoming identified barriers and to keep children safe in permanent home and promote their wellbeing. Enter case information into the computer. Complete court reports as needed. Provide testimony during administrative and judicial hearings. Work closely with community partners such as law enforcement, school systems, counselors, and shelters. Be a team player. Be able to communicate well verbally and in written form.

Certification

Public Child Welfare Certification

Timeline

Social Service Clinician II

DCBS
10.2023 - Current

Executive Director

CASA of Southern Kentucky
07.2022 - 10.2023

Social Service Clinician II

DCBS
02.2015 - 07.2022

Registered/Certified Pharmacy Technician

Walmart
11.1994 - 05.2012

Bachelor of Arts - Social Work

Campbellsville University
Amy Marcum