Amy Marcum
Maryville,TN
Summary
Compassionate and reliable personal care assistant with a strong background in supporting daily living activities. Proficient in health monitoring and effective communication, consistently promoting client safety and well-being while ensuring a clean, supportive environment.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Caregiver
A Better Solution In Home Care Inc.
Chattanooga, Tennessee
09.2025 - 12.2025
- Assisted clients with daily living activities and personal care routines.
- Maintained a clean and safe environment for clients and staff.
- Communicated effectively with clients to understand their needs and preferences.
- Monitored client health and reported changes to supervisors promptly.
- Helped clients engage in social activities to enhance their well-being.
- Supported bathing, dressing and personal care needs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Assistant Manager
Family Dollar
Maryville, Tennessee
03.2024 - 07.2025
- Assisted in managing daily store operations and staff schedules.
- Supported inventory management by restocking shelves and organizing merchandise.
- Collaborated with team to maintain a clean and safe shopping environment.
- Participated in visual merchandising to attract customers effectively.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Bakery Deli Department
Food City
Maryville, Tennessee
03.2020 - 01.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lead Merchandiser
Gabes, Gabriel Brothers
Knoxville, Tennessee
04.2019 - 02.2020
- Led visual merchandising strategies to enhance product presentation and drive customer engagement.
- Collaborated with cross-functional teams to optimize inventory management and replenishment processes.
- Analyzed sales trends to inform product placement and promotional strategies in-store.
- Trained and mentored junior merchandisers on effective display techniques and merchandising standards.
- Implemented feedback mechanisms to gather insights from customers on product assortment and displays.
- Provided guidance to store managers regarding product selection and promotion strategies.
- Monitored customer feedback on product assortment and made recommendations for improvement.
Education
GED -
State of Tennessee Department of Labor & Workforce
Maryville, TN08-2023
Basic
Gatlinburg Pittman High-school
Gatlinburg, TNSkills
- Personal care
- Health monitoring
- Record keeping
- Safe lifting
- Client transportation
- Inventory management
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Social engagement
- Safety compliance
- Compassionate care
- Progress documentation
- Care plan management
- At-home care instruction
- Housekeeping
- Empathetic listening
- Dependable and responsible
- Compassionate communication
Certification
Valid State issued drivers license
References
References available upon request.
Timeline
Caregiver
A Better Solution In Home Care Inc.
09.2025 - 12.2025
Assistant Manager
Family Dollar
03.2024 - 07.2025
Bakery Deli Department
Food City
03.2020 - 01.2021
Lead Merchandiser
Gabes, Gabriel Brothers
04.2019 - 02.2020
GED -
State of Tennessee Department of Labor & Workforce
Basic
Gatlinburg Pittman High-school