Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Work Availability
Timeline
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AMY MARCUS

Grand Rapids,MI

Summary

Bilingual Deaf Studies student at Gallaudet University with a strong background in supporting Deaf and DeafBlind individuals. Proficient in American Sign Language (ASL) and dedicated to enhancing communication access, fostering peer mentoring, and promoting inclusive education. Passionate advocate for the rights and needs of the Deaf community, striving to create empowering environments for all individuals. Eager to leverage skills and experiences to make a positive impact in educational or community-focused roles.

Overview

24
24
years of professional experience

Work History

Support Service Provider

Deaf can
08.2023 - 12.2023
  • Offers visual and environmental information to individuals who are deaf-blind.
  • Facilitated with everyday tasks such as reading mail, managing banking, shopping, and running errands.
  • Services are typically delivered in a one-on-one setting to ensure personalized support and attention.
  • Approached issues proactively to best meet current and future community needs.
  • Intervened in crises to obtain support for clients and reduce escalation or recurrence risks.
  • Took an active role in the patient and the family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

Center for Independent Living (CIL)

Indian Trails Camp Inc
02.2018 - 02.2019
  • Supported individuals with all types of disabilities, offering a comprehensive range of services and support.
  • In addition to individual support, I advocated for the rights of my client with disabilities at both personal and systemic levels.
  • Assisted with key life transitions, including moving from institutional settings to independent living and from school to employment or higher education.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Document Imaging Specialist

Kent County Sheriff's Office
04.2000 - 12.2010
  • Entered numerical data into databases with speed and accuracy.
  • Scanned and uploaded documents to maintain accurate digital records.
  • Retrieved and processed scanned records for data entry and recordkeeping up to 280 a day.
  • Documented procedures and outlined processes to effectively respond to inquiries.
  • Organized critical information and data, reducing paper waste.
  • Enhanced privacy protocols

Education

Bachelor of Arts - Deaf Studies

Gallaudet University
Washington, DC
08-2026

Bachelor of Arts - Interior Design

Kendall College of Art And Design
Grand Rapids, MI
01.1999

Skills

  • ASL Fluency
  • Deaf Culture
  • Accessibility & Inclusion
  • Visual Communications Support
  • Peer Mentorship
  • Individualized Education Plan (IEP) Support
  • Supervisory Experience
  • Exhibits professionalism and adaptability in diverse work settings
  • Safeguards sensitive information with integrity
  • Excels in fast-paced situations
  • Excels in Window applications
  • Leadership

Accomplishments

  • Successfully acquired clients by effectively assisting them in completing their learning task checklists.
  • Supervised a staff member.
  • Achieved coworker through effectively helping with computer tasks.
  • Collaborated with team of four in the development of IEP for a client.

LANGUAGES

English (Fluent)
ASL (Fluent)
Korean Sign Language (Novice)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Support Service Provider

Deaf can
08.2023 - 12.2023

Center for Independent Living (CIL)

Indian Trails Camp Inc
02.2018 - 02.2019

Document Imaging Specialist

Kent County Sheriff's Office
04.2000 - 12.2010

Bachelor of Arts - Deaf Studies

Gallaudet University

Bachelor of Arts - Interior Design

Kendall College of Art And Design

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