Summary
Overview
Work History
Education
Skills
Certification
BLS Certification
Timeline
Generic

Amy Marie Powell

Sunman,In

Summary

Focused professional skilled in executive management, marketing, customer relationships, business development seeking a position where I can utilize my experience, knowledge and skills. Adept in coordinating customer services, financial management, business development, and team collaboration.

Experienced with managing executive schedules and administrative functions. Utilizes advanced organizational and communication skills to ensure smooth office operations. Knowledge of project coordination and team collaboration to drive results and meet organizational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Healthcare executive (Administrator)

Advanced Health Care
03.2023 - Current
  • Managing the day to day options of a home health and hospice agency
  • Leading a team of clinicians and other members of the agency
  • Hiring new employees as needed and completing the onboarding/training process
  • Working for census growth and focusing on budget and financials
  • Obtaining and holding up to requirements for State of Ohio and CMS
  • Purchasing and ordering medical equipment as needed for patients
  • Supporting my Clinical Directors on day to day basis
  • Handling on-call duties as needed
  • Completing payroll and other human resources duties
  • Providing education and counseling as needed to employees

Regional Marketing Director

PACS (Norwood Towers Post-Acute & Delhi Post-Acute)
06.2021 - 02.2023
  • Assisting three of PACS’s Cincinnati area buildings
  • Working on admissions, marketing, and market development
  • Reviewing clinical information on new referrals, working with social workers and case management at local hospitals
  • Building relationships and promoting a newer reputation within our Cincinnati buildings
  • Working with insurance companies to obtain insurance authorizations
  • Working with team collaboration and customer service skills

Community Liaison

Summit Home Care and Hospice
11.2020 - 04.2021
  • Admissions, marketing, and market development
  • Working close with CCRC’s, skilled nursing facilities, rehabilitation hospitals to set up home health services with discharging patients
  • Reviewing medical information, verifying insurances, and working close with PCPs to verify and information needed
  • Working close with the patients and family members along with team collaboration with inside the company employees

Marketing Director

Triple Creek Retirement Community (Trilogy Health Services)
02.2018 - 11.2020
  • Marketing, admissions, planning community events, reviewing medical information, management team, assessments, and co-ordinate insurance, insurance verification, and explanation of benefits
  • On-site clinical assessments completed for new prospects
  • Meeting with prospects and family members
  • All new admission paperwork and move-in process

Assistant Director of Admissions-High School Strategies

Ivy Tech Community College
07.2015 - 02.2017
  • Assist individuals that are seeking a college education in choosing the appropriate pathway to successfully achieve their educational goals
  • Promote programs and courses that are available to potential students that are considering enrollment

Resident Activities Director

RidgeWood Health Campus (Trilogy Health Services)
11.2012 - 02.2015
  • Planning of all activities, managing all employees of the Activity Department, creating all the monthly calendars and newsletters, MDS/Care plans and assessments of residents, overseeing all resident outings, and being on the management team

Customer Service Specialist

RidgeWood Health Campus (Trilogy Health Services)
04.2011 - 11.2012
  • Marketing, admissions, planning community events, reviewing medical information, management team, assessments, and co-ordinate insurance, insurance verification, and explanation of benefits

Case manager

Zwicker and Associates
05.2009 - 04.2011
  • Handling accounts, verify personal information, asset and income investigations, credit checks, and collecting on debts

On air broadcaster

WSCH Eagle 99.3
12.2006 - 04.2011
  • On air broadcaster, clerical, inside and outside sales and customer service
  • Office management, community events for marketing efforts

Inside and outside sales

Fastenal Industrial/Construction Supplies
03.2007 - 05.2009
  • Inside and outside sales, office management, accounts receivable, and order stock

Coffee shop manager

Taza Rica
11.2007 - 07.2008
  • Ordering stock, payroll, and billing

Customer service

M&M Tanning & Window Tinting
08.2008 - 03.2008
  • Customer service and ordering stock

Hostess

Buffalo’s Southwest Cafe
08.2005 - 05.2005

Education

Master's Degree - Management

Indiana Wesleyan University
01.2023

Bachelor’s Degree - Business Administration

Indiana University East
01.2012

Associates Degree -

Ivy Tech Community College
01.2011

Thomas Moore College
01.2008

High School Diploma -

South Dearborn High School
01.2007

Skills

  • Executive management
  • Marketing
  • Customer relationships
  • Business development
  • Financial management
  • Team collaboration
  • EMR Systems (MatrixCare, Point Click Care, Epic)
  • Microsoft Office (Word, PowerPoint, Excel)
  • PowerBI
  • Public speaking
  • Customer service
  • Organizational leadership
  • Effective communication
  • Information confidentiality
  • Employee relations
  • Staff management
  • Payroll processing
  • Records management

Certification

  • [State] Driver's License
  • CPR/AED Certification

BLS Certification

BLS 2/21/2024-02/2026

Timeline

Healthcare executive (Administrator)

Advanced Health Care
03.2023 - Current

Regional Marketing Director

PACS (Norwood Towers Post-Acute & Delhi Post-Acute)
06.2021 - 02.2023

Community Liaison

Summit Home Care and Hospice
11.2020 - 04.2021

Marketing Director

Triple Creek Retirement Community (Trilogy Health Services)
02.2018 - 11.2020

Assistant Director of Admissions-High School Strategies

Ivy Tech Community College
07.2015 - 02.2017

Resident Activities Director

RidgeWood Health Campus (Trilogy Health Services)
11.2012 - 02.2015

Customer Service Specialist

RidgeWood Health Campus (Trilogy Health Services)
04.2011 - 11.2012

Case manager

Zwicker and Associates
05.2009 - 04.2011

Customer service

M&M Tanning & Window Tinting
08.2008 - 03.2008

Coffee shop manager

Taza Rica
11.2007 - 07.2008

Inside and outside sales

Fastenal Industrial/Construction Supplies
03.2007 - 05.2009

On air broadcaster

WSCH Eagle 99.3
12.2006 - 04.2011

Hostess

Buffalo’s Southwest Cafe
08.2005 - 05.2005

Bachelor’s Degree - Business Administration

Indiana University East

Associates Degree -

Ivy Tech Community College

Thomas Moore College

High School Diploma -

South Dearborn High School

Master's Degree - Management

Indiana Wesleyan University
Amy Marie Powell