Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
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Amy Marrero

Johnstown,PA

Summary

Dynamic and results-driven professional with experience at ALs Tavern and Syncreon. Proven ability in customer service and problem-solving, enhancing guest satisfaction and streamlining inventory processes. Skilled in meeting facilitation and decision-making, with a track record of implementing workflow improvements that boost efficiency and ensure compliance with safety standards.

Overview

4
4
years of professional experience

Work History

Kitchen Team Associate

ALs Tavern
02.2024 - 03.2025
    • Assisted in daily operations, ensuring smooth service and guest satisfaction.
    • Collaborated with team members to maintain cleanliness and organization of dining areas.
    • Managed inventory levels, restocking supplies as needed to support efficient service.
    • Provided excellent customer service, effectively addressing inquiries and resolving issues
    • Facilitated collaboration between production and other departments.
    • Developed and implemented process improvement strategies.
    • Completed daily inspection of machines and equipment.
    • Utilized safety devices and procedures to protect personnel and equipment.
    • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
    • Assisted with inventory counts and stocking of merchandise.

Receiving Associate

Syncreon
01.2021 - 01.2023
  • Oversaw receiving processes, ensuring compliance with safety and quality standards.
  • Coordinated inbound shipments, verifying accuracy of items against purchase orders.
  • Trained and mentored new associates on best practices for inventory management.
  • Implemented improvements in workflows, enhancing efficiency and reducing processing time.
  • Collaborated with cross-functional teams to optimize receiving schedules and improve turnaround times.
  • Conducted regular audits of received goods, identifying issues and implementing corrective actions promptly.
  • Oversaw incoming shipments, ensuring compliance with quality standards and accuracy in inventory management.
  • Coordinated receiving processes, enhancing workflow efficiency through streamlined operations.
  • Trained new associates on safety protocols and operational procedures to maintain workplace safety.
  • Utilized warehouse management systems to track inventory levels and report discrepancies effectively.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.

Education

Legal Studies

Central Penn College
Summerdale, PA
09-2026

Skills

  • Meeting facilitation
  • Decision-making capacity
  • Customer service
  • Problem-solving

Accomplishments

  • Achieved goals by using exception Customer Service skills

Affiliations

YWCA Williamsport,PA

Interests

  • Avid Reader
  • Community Cleanup
  • Documenting and sharing travel experiences
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Music
  • I like looking at the stars and learning about constellations
  • Martial Arts
  • I enjoy helping others and giving back to the community
  • Baking
  • Backpacking and Hiking
  • Web Development and Design
  • Cooking
  • Offering time and support to shelters for the homeless, women, and animals
  • High-Intensity Interval Training
  • Video Gaming
  • Astrology
  • Mindfulness Practices

Timeline

Kitchen Team Associate

ALs Tavern
02.2024 - 03.2025

Receiving Associate

Syncreon
01.2021 - 01.2023

Legal Studies

Central Penn College
Amy Marrero